Gabriela Icaza

Gabriela icaza

bookmark on deepenrich
location of Gabriela IcazaMiami, Florida, United States
Followers of Gabriela Icaza134 followers
  • Timeline

  • About me

    RESTAURANT/CATERING MANAGER. Biscayne Tavern - b2 Hotel Miami Downtown

  • Education

    • Johnson and wales university

      2008 - 2010
      Associate in science in culinary arts culinary arts/chef training
    • Johnson and wales university

      2008 - 2012
      Bachelor of science in culinary arts & food service management culinary arts & food service management

      Activities and Societies: Culinary Concentrations – Culinary Capstone Labs: American Cuisine Today, A La Carte Cuisine: Europe, Advanced Buffet and Special Functions Operations, Foods from Asia and The Orient, Dining Room Supervision.

  • Experience

    • Black & white catering

      Feb 2006 - Nov 2006
      Assistant of the owner

      Assisted the executive chef in preparing the food for social events. Cooked at customized buffet stations. Trained staff of waiters to provide proper food service and etiquette. Assemble temporary kitchens in venues in order to provide the catering services. Worked in the event preparation and food service set up.

    • Country club terraza

      Oct 2007 - Feb 2008
      Kitchen assistant

      Worked in the pastry kitchen preparing desserts for a variety of social events. Worked in the event set up and overall logistics of the event.

    • Nathalie’s catering service

      Oct 2009 - Jan 2010
      Kitchen assistant

      Worked in the catering kitchen preparing food for social events and private jets. Trained staff of waiters to provide proper food service and etiquette. Assembled temporary kitchens in venues in order to provide the catering services. Worked in the event set up.

    • Aramark

      Mar 2010 - May 2010
      Internship

      Worked in the daily food preparation of the Sky Grille Café, corporate caterings and social events. Responsible for operations of the assigned kitchen station, including the salad bar, home station, grill and deli. Assisted executive chef in the development of daily recipes and planning menus. Prepared hors d'oeuvres for social events for 150+ people. Assisted in the inventory management. Trained staff in safety procedures and health regulations.

    • Aramark

      Apr 2012 - Dec 2012
      Assistant catering director

      Assisted general managers and executive chefs in supervising the daily operations of the catering business. Responsible for administrative and pre-sales tasks, inventory management, food hygiene, safety procedures and customer service. Responsible for managing a staff of food service workers in the preparation and delivery of food and beverages in weddings, corporate events and other catered events. Worked in the kitchen developing recipes, planning menus and preparing food in collaboration with the executive chef and other workers. Assigned to other Aramark accounts, including Florida International University, the Federal Reserve, and Ryder System Inc., to provide support and guidance in the preparation of significant events (up to 1500 people). Show less

    • B2 hotel miami downtown

      Feb 2013 - now
      Food and beverage / catering manager

      Participated in the opening team of the food & beverage hotel department directed by China Grill Management. Created SOP’s and inventory par levels. Trained restaurant opening staff in POS systems and etiquette procedures. Coordinate the entire operation of the restaurant during scheduled shifts. Manage staff and provide them with feedback. Respond to customer complaints. Ensure that all employees adhere to the company's handbook. Meet and greet customers and organize table reservations. Recruit, train and motivate staff. Analyze and plan restaurant sales levels and profitability. Organize marketing activities, such as promotional events and discount schemes. Prepare reports at the end of the shift/week, including staff control, food control and sales. Maintain high standards of quality control, hygiene, and health and safety. Maintain inventory levels and order supplies. Prepare cash drawers and providing petty cash as required. Manage the food and beverage provision for functions and events. Supervise catering and waiting staff at functions. Plan menus in consultation with chefs. Organize, lead and motivate the catering team. Monitor the quality of the product and service provided. Liaise with suppliers and clients. Support front desk, housekeeping and sales departments. Plan and execute charity events. Show less

  • Licenses & Certifications

    • The food safety manager certification

      The national registry of food safety professionals
    • The servsafe alcohol®

      Servsafe