Experience

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  Muscular dystrophy association

  May 2011 - May 2011

  Vrc

  Spoke with potential donors about their involvement in community events, typically over a 100 donors per day. Spent four hours daily on the phone calling donors to get their participation in fund raising events. Met the hourly goal of one donor per hour.

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  University of tennessee

  Jun 2011 - Jun 2011

  Transportation camp logistics consultant

  Worked with 7th and 8th grade girls on the potential careers in logistics. Planned and ran transportation activities including a lecture on how logistics involves transportation in various aspects and speaking to the girls throughout camp on how logistics impacted each activity we did. Planned activities before the academy that would take place and ensured the activities ran smoothly during the camp

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  P&s transportation

  Jan 2013 - Aug 2017

  Promoted to make strategic global decisions and manage all processes across 11 companies. Main point of contact for questions, problems, and updates on Transportation Management Software (TMS); train the trainers; manage 3 direct reports. ♣ Point person for selection, implementation, and execution of ADP Vantage payroll/HR system for 3,000 employees. Completed the project in less than a year. ♣ Assisted customer to improve on-time delivery from below 80% to above 95% consistently by implementing new TMS, improving processes, and restructuring workflow.♣ Achieved 75% reduction of manual data entry by utilizing existing software.♣ Audited TMS security to verify security levels and update documented policies. ♣ Project managed 4 joint venture startups in 2015; implemented ERP software, developed numbering schemes for equipment, trained operations managers, and provided support for go-live.♣ Delivered 1-2 week onsite workshops to train employees to use Mercury Gate software and educate customers on software best practices and DOT regulations. Improved profitability for PS Logistics by developing billable services for third party logistics training at customer sites. Show less When initially hired, I monitored and controlled a fleet of 40 drivers on a daily basis across the U.S., producing approximately $5.5-$6 million in annual revenue. Post-promotion to Business Process Manager, fleet was reduced to 14 drivers, generating annual revenue of $1.5 million. Coordinate truck maintenance and safety inspections to adhere to all federal and state regulations.★ Consistently achieve or exceed monthly revenue goals and rank in the top 10 of 45 fleet managers.★ Championed the development of a budgeting process for lease-to-purchase drivers to efficiently manage their cash flow, resulting in timely lease payments and profit increase. ★ Improved drivers’ satisfaction and productivity by partnering with them on a weekly basis to ensure on-time paperwork submissions needed by the Accounting group to complete error-free payrolls. Show less Primarily focused on training fleet managers across multiple business units on operations procedures and policies; assisted with brokerage operations and accounting processes. Interfaced with the COO to develop new business processes to improve productivity and efficiencies within the companies. Key resource for software questions from personnel throughout the P&S network of companies.♣ Instrumental in the upgrade of transportation management software; charged with testing, interfacing with vendor, and training 200 existing users and 60 new staff located across the country. Improved productivity by identifying, implementing, and training employees on new software version.♣ Converted newly acquired companies to McLeod TMS; trained employees and managers on software capabilities and benefits to their business; set-up the system for real-time utilization.♣ Provided strategic support and oversight for a startup sister company; after 6 months turned control of company over to a new employee. Recruited, hired, trained, and retained new drivers, streamlined business processes, implemented best practices, and provided ongoing operational support.♣ Recognized as mentor and key resource person for recent hires across the company. Show less Key participant in the integration of a new company acquisition; established fleet database with 200 trucks and executed training a staff of 30 on company policies and procedures and TMS software. ★ Reversed negative profit loss into a profit gain of over $30K monthly by installing a module within the software to track time at shippers and receivers to calculate detention time and bill customer.★ Improved efficiency by standardizing operating procedures for the dispatch function across the company. ★ Following promotion to Business Process Manager, trained replacement and continue to consult as needed. Show less

  • Director of Business Process

    Jan 2015 - Aug 2017

  • Fleet Manager

    Jan 2012 - Mar 2015

  • Business Process Manager

    Jan 2014 - Jan 2015

  • Logistics Analyst

    Jan 2013 - Jan 2014
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  Amazon

  Sept 2017 - Jan 2018

  Program manager, special handling transportation operations

  Ensured complaince, producitivity, safety, driver engagement and customer KPIs were met. Worked with delivery partners to make sure driver suplly was aligned with saesonal volume demands. Identified and documented best practices for mointoring and measuring new carriers which allowed for real time success as they trainitioned to the operations team.

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  Decker truck line inc.

  Jan 2018 - Oct 2020

  Vice president of business process and technology

  Lead a transformation of the IT department into a Business Technology department by leveraging technology and network infastructure to rethink and redesign business processes to improve service delivery and reduce costs. Collaborate with lears in each business unit to analyze, design and re-engineer workflows and business processes to deliver critical performance improvements. Determine, implement, and evaluate business metrics and performance; create and document software requirements.

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  Mcleod software

  Oct 2020 - now

  • Product Owner - LoadMaster

    Dec 2022 - now

  • Senior FlowLogix Business Analyst

    Nov 2021 - Dec 2022

  • FlowLogix Business Analyst

    Oct 2020 - Dec 2022