Zaid Hyder Khan

Experience

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  Ked's Artisan Ice Cream and Treats

  Apr 2019 - Aug 2019

  Assistant Operations Manager

  - Implemented innovations to help company sail higher- Contributed to increasing customer retention by approximately 25%- Managed and trained 10 employees about customer service policies, conflict resolution, payment processing and opening/closing procedures

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  Walmart

  Aug 2019 - Jun 2021

  Sales Floor Associate

  Delivered, organized, and stocked fresh freights along with the incoming supply of products• Assisted in completing the required inventory counts using state of art digital tech, training new employees• Established, maintained effective working relationships and communication with coworkers & management

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  AT&T

  Jun 2020 - Jul 2020

  Extern
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  Best Buy

  Oct 2020 - Dec 2020

  Product Flow Specialist

  • Shipped product to and from stores, stocked products• Assisted customers with product carry-outs and online orders via portal• Responsible to provide back up to the Planogram Specialist and Inventory Specialist as necessary

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  Amazon Logistics

  Dec 2020 - Feb 2021

  Fulfillment Associate

  • Located and extracted the merchandise from shelves and storage areas• Processed orders quickly and efficiently using Rf receivers, carts, and totes while adhering to safety and quality standards• Performed quality checks on various merchandise within the warehouse inventory to identify, inspect and report damaged and missing products

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  Inmar Technologies Pvt Ltd

  Feb 2021 - Mar 2021

  Warehouse Associate

  - Verified client profile and filled out forms pertaining to the order as instructed- Managed inbound returns to prioritize RA Issuance based on customer requirements- Responsible for facilitating the return authorization process for product held in Company centers for returnto supplier.

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  DHL Supply Chain

  Jun 2021 - Aug 2021

  Operations Intern

  • Contributed to the TI operation's achievement of the highest monthly shipping same-day performance year-to-date, increasing from 82% to 95%.• Maximized efficiency in inbound and outbound operations for Texas Instruments by leveraging SAP• Collaborated closely with shift leads to successfully oversee daily shipping operations, providing strategic recommendations and effectively managing a variety of tasks, resulting in a 50% increase in efficiency.

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  Amplicon Diagnostics

  Nov 2021 - Jan 2022

  Clinical Data Analyst

  • Assisted in running patient samples and analyzed patient results using Crelio• Performed data accessioning using LIMS, a SaaS solution • Introduced new strategies and helped management make informed decisions

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  Colgate-Palmolive

  Jan 2022 - May 2022

  Customer Service & Logistics Intern

  • Developed Vendor Key Performance Indicator (KPI) trackers using SAP and Google Data Studio, resulting in a 21% improvement in monthly PO On-Time Accuracy level, enhancing supplier performance monitoring• Delivered data consulting services for Amazon account management, utilizing shipment analysis through virtual communication (VC) channels, effectively resolving all year-to-date (YTD) case disputes• Performed comprehensive analysis of in-stock and inventory reports during North America regional meetings, actively monitoring and assessing 10% of brand management progress, and identifying growth opportunities Show less

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  Forward Building Products

  Jun 2022 - Jan 2023

  Supply Chain Intern

  • Effectively employed Power Apps to automate warehouse management trackers within MS Teams, resulting in streamlined operations and enhanced efficiency• Developed and implemented a comprehensive Vendor Scorecard to enhance vendor/supplier management practices and facilitating data-driven decision-making• Drove automation of the Purchase Order (PO) tracker through Power Query in Excel, seamlessly integrating data from Lead Commerce, a SaaS solution, resulting in a 95% closure rate of open orders, significantly improving order tracking, and expediting procurement processes. Show less

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  Toyota North America

  Jan 2023 - Apr 2023

  Business Co-op

  • Collaborated with cross-functional teams to analyze demand forecasts and production capacity, leading to an improved allocation accuracy of 27%• Proposed long-term strategies to enhance the accuracy of a plant's capacity submission, considering future growth projections and market demands, resulting in a 21% increase in accurate submission• Presented daily reports to management, facilitating data-driven discussions & promoting continuous improvement

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  Keurig Dr Pepper Inc.

  Jun 2023 - Aug 2023

  Procurement Intern

  • Implemented the unique item number system across the organization, resulting in a 50% reduction in pallet search time and an improved overall operational efficiency rate• Conducted thorough analysis and verification of supplier-provided data against internal company records, ensuring alignment and accuracy• Designed and developed a comprehensive spend analytics dashboard on Power BI, providing real-time insights into procurement expenditures, resulting in a 60% decrease in time spent on data analysis. Show less

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  Neiman Marcus Group

  Sept 2023 - Jun 2024

  Logistics Coordinator

  • Led the analysis of carrier performance, identifying key trends and inefficiencies, resulting in a 30% increase in operational efficiency through targeted improvement strategies.• Collaborated with cross-functional teams to develop and implement damage control strategies, significantly enhancing the resilience and reliability of the supply chain process.• Spearheaded the integration of ERP system functionalities for carrier assignment, achieving higher process efficiency and ensuring time efficiency. Show less

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  Keurig Dr Pepper Inc.

  Jun 2024 - now

  Supply Chain Planner