Lauren Olson

Experience

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  Northwestern University

  Jan 2005 - Jun 2007

  Writing Consultant at The Writing Place
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  StoryQuarterly

  Jan 2006 - Jan 2006

  Intern
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  Agate Publishing

  Jan 2007 - Jan 2007

  Intern
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  Browne & Miller Literary Associates

  Jan 2008 - Jun 2011

  Assistant to the Agents
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  Model People

  Jun 2008 - Dec 2010

  Culture Blogger
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  Missoula Midtown Association

  Nov 2011 - Jul 2012

  Staff Assistant & Parade Coordinator
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  Children's Museum Missoula

  Apr 2012 - Apr 2014

  Grants & Outreach Manager

  • Wrote a grant proposal that secured a 6-figure amount to hire a full-time development director.• Led a team of 3 employees allowing for a company-wide rebranding within 6 months instead of the projected 12.

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  United States Tennis Association Montana

  Aug 2012 - Apr 2021

  • Represent the United States Tennis Association in Montana by promoting, developing, and servicing tennis programs and establishing strong relationships with 1500 individual members and 80 organizations.• Administer a budget of $150,000, while supervising 1-2 employees and 20 contractors. • Followed up with 800 league customers to renew memberships and generate $70k in annual revenue.• Pioneered a searchable player database in Excel to improve the customer experience. Enabled players to contact each other, increasing team registration by 30%, and saving staff 10+ hours of recruitment-related emails a week. • Managed customers and mediated conflicts between players for 8 state-wide events with 1600 participants. • Conducted 50+ out-bound cold calls and 100+ personalized emails weekly to track prospects. Led discovery conversations and partnered with national sales and field marketing teams to organize workshops for grade levels K-5 at county schools. Trained over 100 after-school program leaders on how to start a tennis program.

  • Executive Director

    Jun 2016 - Apr 2021

  • Leagues Coordinator

    Apr 2014 - Jun 2016

  • Program / Schools Coordinator

    Aug 2012 - Apr 2014
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  PEAK Racquet Club

  Jan 2014 - Mar 2020

  Assistant Tennis Professional

  10 and Under Tennis CoachPTR professional certifications in 10 and Under and 11 to 17

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  MT Alpha Cycling Association

  May 2016 - Jan 2020

  Board Treasurer

  MT Alpha is an organization committed to bike awareness, women in the sport of cycling, and community outreach. Through trail maintenance, skills clinics, event volunteering, sponsorship, and racing, we support the growth and development of cycling in our community.

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  Submittable

  Apr 2021 - now

  Achieved President’s Circle (2024) – One of only 3 reps out of 20 to earn this recognition for top performance.Named Account Manager of the Year for the third consecutive year (2022, 2023, 2024) for highest sales performance on the team.Consistently exceeded performance benchmarks, generating $815K in annual recurring revenue in 2024, achieving 127% of a $641,666 annual quota.Spearheaded strategic growth for accounts, including transforming a $3K legacy account into a major enterprise client, resulting in $311K in annual revenue and a 5-year contract valued at $1.6M."Lauren is one of our most consistent and high-performing reps. If I could have 20 more team members like her, I would." - CRO Show less Back-to-back recipient of Submittable’s Account Manager of the Year award (2022, 2023)Spearheaded expansion and renewal strategies for 300 smb and mid-market accounts in 2021-22, achieving an 85% gross renewal rate and 105% net retention rate.2023Yearly Quota: $540,000Achieved: $462,846Percentage to Quota: 85%2022Yearly Quota: $352,000 Achieved: $707,572Percentage to Quota: 201%"Not only is Lauren a top performer, she is also thoughtful and team-oriented. She has made an incredible impact on the team and smashed her personal quota attainment. She is AM of the year." - Manager, Account Management Show less

  • Senior Account Manager

    Jan 2024 - now

  • Account Manager

    Apr 2021 - Jan 2024
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  Women in Sales

  Oct 2024 - now

  Member