Experience

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  Interactive response technologies

  Jul 1996 - Jul 1999

  Adba, senior systems developer

  •Acting as client advocate to effectively facilitate, coordinate and manage the development and implementation of the client program. Coordinate, monitor and track deliverables.•Responsible for all aspects of the development/implementation of projects and programs involving department or cross-functional teams focused on the delivery of a product or program from the design process through a finished state for internal/external customers.•Single point of contact for projects; strong negotiation skills to manage project scope and expectation.•Enforcing development of project team (e.g., setting performance expectations/targets, training, coaching).•Involved in design and implementation of company data warehouse.•Designed and developed proprietary payroll applications using Developer 2000 with its supporting database.•Developer and project manager of multiple custom applications for client support using Developer 2000.•Information technology professional of Full Life Cycle Development.•Responsibility for database maintenance and server issues Show less

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  Ivy mackenzie management inc./waddell and reed

  Jul 1999 - Jul 2003

  It program manager, dba, senior systems developer

  •Project management functions included project planning, scope management, quality management, resource management, schedule management, risk management, communications management, post-implementation review and support.•Acting as client advocate to effectively facilitate, coordinate and manage the development and implementation of the client program. Coordinate, monitor and track deliverables.•Responsible for all aspects of the development/implementation of projects and programs involving department or cross-functional teams focused on the delivery of a product or program from the design process through a finished state for internal customers.•Single point of contact for projects; strong negotiation skills to manage project scope and expectation.•Enforcing development of project team (e.g., setting performance expectations/targets, training, coaching).•Data modeling, DBA, Project Manager, and Lead Developer as part of project team for creation and implementation of Sales and Marketing Analysis Reporting Tool using Oracle Forms 6i & Graphics 6i.•First production design, deployment, and implementation of Oracle, used for websites, data warehouse, and sales reporting database. •Developed dynamic reporting tool for SQL Server and Oracle database using Visual Basic. •Participated in disaster recovery planning, testing, and documentation of Oracle servers.•Information technology professional of Full Life Cycle Development.•Hire/manage personnel to support Oracle Application Projects•Sole responsibility for database design, implementation, and maintenance of multiple production and development environments including data warehouse. Show less

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  Western union

  Feb 2004 - Apr 2011

  Manager of application development, it project manager

  Seven years project managing from small to large sized projects. Three of those years, in addition to the project management, I was also a resource manager responsible for one of the corporate brand’s IT Development group of up to 15 developers. Assisted with the successful agile transformation of our IT Department where we went from chaos to prioritized sprint work for our development teams. The largest project that I managed was for the development of a a web based transactional application to be used by all the corporate agencies and vendors ~2000 locations for money transfers. The project allowed the replacement of the previous legacy system application. Show less

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  Royal caribbean group

  Oct 2010 - now

  Responsible for the management of the 2nd largest revenue generating application in the company, over $1 Billion in annual sales. Accountable for high availability websites, including international markets with ~3 million requests per day, support for mobile and call center applications shore/ship.• Collaborate with 13+ stakeholders to align on tactical roadmaps • Lead the team in adoption of agile methodologies• Improve product stability, quality and operational effectiveness by process improvements.• Manage business priorities, regular business alignments meetings, implementing transparent scheduling and product-status methodologies• Prepare and Lead Product Portfolio information (active project status, requests, priorities, etc) for Executive Steering meetings• Responsible for IT capacity planning, budgeting, and financial managementSkills:• Strong planning and organizational skills. • Detail oriented, decisive and goal oriented• Strong communication, presentation, and interpersonal skills, and the ability to interact professionally and build relationships with a diverse group of executives, managers, vendors and subject matter experts• Excellent problem solving skills using sound judgement Show less Leading multiple teams that support consumer API services for website and mobile applications shore/ship.• Work with business stakeholders to ensure team working on initiatives with maximum value that are aligned with product strategy• Ensure that the team always has an adequate amount of prioritized work• Work closely with Product Management to create and maintain a product backlog according to business value• Lead the planning product release plans and set expectation for delivery of new functionalities• Provide an active role in mitigating impediments impacting successful team completion of Releases• Lead the team in adoption of agile/digital transformation (SAFe)• Strong motivator with a culture of continuous iimprovement• Assign and monitor deliveries for onsite and offshore team ~40 architects, developers, analysts, testers Show less IT Project Manager responsible for managing multiple medium to large sized projects within the constraints of scope, quality, time and cost to deliver specified requirements and meet customer satisfaction. • Identify and communicate effectively with stakeholders. • Prepare and maintain project plans as the project progresses. • Develop and manage project budgets. • Track and report project progress (including realistic forecasts of final target positions). • Document, obtain approval and track all changes to project parameters. • Manage trade offs between scope, quality, time and cost. • Ensure all project requirements and or objectives are properly documented. • Identify and document project risk. Develop and execute appropriate mitigation plans. • Escalate issues to the next level of management. • Ensure satisfactory transfer of Care, Custody and Controls of product on project completion. • Close all project documentation and archive appropriate records. • Proficient use of project management tools and techniques.• Extensive experience with Vendor Management, including contract negotiations, day to day management, milestone tracking, Milestone/Invoice Acceptance and processing.Skills :• 15 years full life cycle project management experience. • 5 years oversight in agile development environment.• Strong lead and work well within a team. • Goal oriented and action-focused, practical and self disciplined. • Well versed in project management techniques, processes and methodologies. • Experienced in use of project plans, issue logs, risk/mitigation strategies. • Strong problem solving ability, the ability to adapt to shifting priorities and align activities to meet organizational goals. • Excellent communication, and presentation skills. • Ability to quickly analyze situations and alternatives and make prudent decisions. • Great leadership skills and proactive thinking. • Ability to work with all levels of the organization. Show less

  • Senior IT Technical Product Manager

    Aug 2021 - now

  • IT Product Manager

    May 2018 - now

  • IT Product Owner

    Jan 2014 - Apr 2018

  • IT Project Manager

    Oct 2010 - Jan 2014