Experience

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  Inter-consulta wirtschafts- & personalberatungs-gmbh

  Sept 2006 - Feb 2010

  Recruitment consultant

  Managed end-to-end recruitment processes from initial client engagement through to successful placement for accounts such as SIEMENS and AREVA. Placement of highly specialised technical skilled professionals (technical and commercial positions) from junior to senior level in various industries i.e. automation/engineering/automotive etc.Counseling of clients in terms of IR related issues and providing assistance in the decision making process. Proactively participated in service portfolio development, including organizing customer seminars. Actively mentored interns, fostering a positive learning environment. Show less

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  Now careers pty ltd

  Jun 2010 - Jun 2012

  Recruitment consultant

  Collaborated closely with clients to assess their staffing requirements.Designed job descriptions and offered data-driven market insights to guide hiring decisions.Streamlined end-to-end recruitment processes by managing job advertisements, conducting thorough candidate screenings, coordinating interviews, and negotiating offers.Steered high-volume recruitment efforts, effectively sourcing and placing top talent in both business support and technical roles from junior to senior levels.Oversaw the in-house projects, including the transition of the CRM database to JobAdder to improve data accessibility, while enhancing tracking and engagement with talent pools. Show less

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  Corporate technology services

  Jul 2012 - now

  Oversee the rollout of Employment Hero, integrating payroll and HR functionalities as the subject matter expert, resulting in streamlined processes for 75 employees and improved HR data management.Guide and coach senior leadership, including the General Manager on complex HR issues, grievance management, and workforce planning.Act as a strategic HR partner and advise managers on organisational development to align HR initiatives with business goals.Lead employee engagement and performance management initiatives and promote growth, retention, and a high-performance culture by partnering with managers.Support and manage employee relations to ensure legal compliance and foster a positive, supportive workplace.Facilitate the adoption of iSpring, an on-demand learning platform by creating engaging development courses to upskill and retain talent across the organisation.Manage the CTS’s transition from analogue storage to a collaborative MS Teams/SharePoint environment to enhance data accessibility and collaboration across teams.Increase operational efficiency by standardising practices across departments and creating comprehensive guides, including the Admin/Accounts and IT Handbook. Show less Directed a team of 15 and deployed across various client sites by conducting demand forecasting and ensuring the right skills and resources were available to meet client needs effectively.Led end-to-end service delivery for key accounts, for top tier clients in the banking, financial advisory sector, government and education, maintaining high standards of quality and client satisfaction for both full-time and contract staff.Conducted training needs analysis and built a pool of qualified casual candidates to meet changing demand and improve operational flexibility.Oversaw staff management and HR responsibilities, including handling disciplinary processes, managing industrial relations issues, and administering dismissals in compliance with employment laws.Administered employee rewards and performance reviews, ensured adherence to Award interpretations and employment law obligations, and fostered a culture of accountability.Handled grievance, and conflict resolution, as well as workers' compensation matters, strengthening HR operational efficiency and employee engagement.Managed client contracts to ensure service delivery expectations were met, aligning workforce capabilities with client requirements and optimising resource allocation. Show less Led the implementation of CTS's workforce plan to align employee development with strategic business goals and enhance team capabilities and overall performance.Managed full-cycle recruitment to attract and secure top talent through well-targeted job advertisements, comprehensive candidate screening, and structured interviews.Strengthened employee relations by fostering a culture of engagement, resolving conflicts, and ensuring compliance with IR laws to maintain a harmonious workplace.Revamped training programs to boost skill development and career progression, introducing "Personal Progress Meetings" to track training outcomes and optimise ROI.Established and refined a performance management system with clear goals, directly aligning HR objectives with key business priorities to drive measurable results.Promoted a safe workplace by ensuring strict adherence to WHS guidelines, while also reinforcing CTS's commitment to employee well-being and regulatory compliance. Show less

  • People & Operations Manager

    Oct 2020 - now

  • Service Delivery Manager (from 2017 Head of Service Delivery)

    Feb 2014 - Oct 2020

  • Human Resources Coordinator

    Jul 2012 - Jul 2014