Experience

• 

  Sygnity s.a.

  Jun 2012 - Jul 2018

  Pmo, administrator projektu
• 

  Comarch

  Aug 2018 - Jan 2024

  Subdepartment Manager (Telco Sector) coordinating work of support team.

  • Subdepartment Manager w Comarch

    Dec 2019 - Jan 2024

  • Koordynator Projektów

    Aug 2018 - Nov 2019
• 

  Comarch telecommunications

  Feb 2024 - now

  Customer support coordinator

  Leading problems and issues solving according to SLA and ITIL approach,Reporting to the stakeholders at different levels and keeping Customer well informed; resolving compliants and delivering solutions to escalated problems,Reporting on progress of declared improvements and bug-fixing,Controlling the proper flow of solving incidents and problems.I still expand my knowledge and experience in areas of software testing, test cases describing, bugs reproducing and system problems analyzing. Show less