Experience

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  Motorola customer care centre

  Mar 2004 - Jan 2007

  Worked as assistant engineer

  Reparing handsets from level 1 to 4.Handling customer's complaints. .Advisory services & technical support.Maintaining records and forwarding daily reports. Training to new staff.

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  Motorola

  Jan 2007 - Oct 2010

  Motorola WiMAX MOTO equipment commissioning, integration, troubleshooting and customer acceptance.Network monitoring and reporting for level 1 of both RAN and Packets. Coordination with field engineers of different regions all over the Pakistan to troubleshoot and root causes the field issues.Remote commissioning of WiMAX base stations(boot strapping, software up gradation etc)Alarm analysis using Motorola's Portal EMS.Cisco ME3400 switch and 7609 router traffic utilization analysis using Cisco Cacti Server.Motorola's CPE(Customer Premises equipment) commissioning for customer level support.Remote analysis for faults for Sagem's and NEC's Microwave equipment.ORGANIZATION: MOTOROLA Voir moins Motorola WiMAX MOTO equipment commissioning, integration, troubleshooting and customer acceptance.Good hands on commissioning of Cisco ME3400 Switches.On site and remote commissioning of Motorola WiMAX Base stations.Drive testing using various tools like mole and wire shark.LOS surveysOn site and remote commissioning of Sagem's and NEC's Microwave Equipment.Motorola's WiMAX site software up gradation using Motorola's Portal EMS.Technical Site surveys for base station deployment. ORGANIZATION: MOTOROLA Voir moins

  • WiMAX NOC Engineer

    Nov 2008 - Oct 2010

  • WiMAX Field Engineer

    Nov 2007 - Nov 2008

  • ORGANIZATION

    Jan 2007 - Nov 2007
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  Motorola at wateen's wimax project in faisalabad

  Nov 2007 - Nov 2008

  Wimax field engineer

  Worked as a Installation Team Lead in Motorola from April to Nov 2007 at System integration project.

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  Wateen telecom limited

  Jan 2013 - Jan 2022

  DURATION: Jan 2013 to May 2022DESIGNATION : AM Network (IP/MPLS) Level1 liaison with NOC, WOP/FE, ECC, CMT, SDS, CC and Level2 for Core Planning for day to day tasks, configuration and trouble shootings of network elements and Internal/External customer services. Installation, configuration and management of IP/MPLS core network elements including Cisco GSRs, ASRs, 10000, 7600, 7200, 10700((ASA5585, 5510, FWSM & FPR4K-SM-12)) series routers and 6500, 3400, 3750 series switches in Wateen’s metro and long-haul networks Design and implementation of MPLS VPNs, including Layer 2 and Layer 3 VPNs over various access technologies VPN Provisioning for Corporate customers Provide VPN services to the clients to access their resources securely. Configuration of L2 and L3 VPN on various media like Fiber, GPON, WiMAX, HFC. Troubleshooting with the WOP and GPON team in case of any issue. Even come on conference call with WOP and customer to guide customer. -Real IP circuits: Provisioning of pre-paid or post-paid public IP for L3 service on Fiber, GPON, WiMAX Troubleshooting with the relevant team in case of any issue. Coordination with upstream provider for optimization and other related issues. Provision of 3V, Voice, SIP services Provision of Wateen Cloud service like recent one to FBL. Providing Transit services: Provide BGP transit services to carrier customers like AFTEL, AWCC, Warid etc. Manage their Bandwidth efficiently to load balance their prefixes on all available STMs. Provide direct support to the customer. Coordination with upstream provider to allow and optimize customer’s transit prefixes. And any other IP/MPLS related services. Act as ambassador for WATEEN while working with external clients Cisco 7600 series Hardware line cards TS (Like RSP-720, Sup720, Sup32, WS-6704, WS-6708 WS-6748).  Part of Telenor (5G) project and deploying Huawei routers and TS the issues. Voir moins  Network monitoring and reporting for level 1 of both RAN and Packets.  Coordination with field engineers of different regions all over the Pakistan to troubleshoot and root causes the field issues. Remote commissioning of WiMAX base stations(boot strapping, software up gradation etc) Alarm analysis using Motorola’s Portal EMS. Remote analysis for faults for Sagem’s and NEC’s Microwave equipment. Cisco ME3400,3750 switch and 6513,6509,7206,7609,7606,7613,12816,12410 routers traffic utilization analysis using Cisco Cacti Server and Level-1 troubleshooting. Voir moins

  • IP/MPLS Enginner

    Jan 2013 - Jan 2022

  • NOC Engineer (RAN DataCore)

    Jan 2013 - Jan 2014
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  Khazana enterprise

  Jan 2022 - Jan 2023

  Network solutions architect

  Cisco, Huawei, routers, switches, ASA, Fortigate, Sophos

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  Ibex

  Jan 2024 - now

  Principal network engineer