Experience

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  Sari pacific jakarta

  Jul 2017 - Oct 2018

  Club lounge attendant

  - Monitor club lounge for seating availability, service, safety, and well-being of guests,- Maintain cleanliness and condition of bar, bar unit, table, and other tools,- Prepare and serve hot and cold and/or alcoholic beverage,- Stock ice, glassware and supplies,- Complete openings and closings duties,- Requisitions all necessary supplies, transporting supplies from store room to dining and bar set up area as required,- Forecast additional meal requirement and communicate special request to kitchen,- Welcome and acknowledge all guest according to company standards, anticipate, and address guest's service needs, assist individuals with disabilities, and thank guests with genuine appreciation,- Speak using clear and professional language,- Answer telephone using appropriate language/etiquette,- Comply with quality assurance expectations and standards. Show less

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  Holland america line

  Nov 2018 - Mar 2022

  Dining service attendant

  - Welcoming guest with warm greetings, seated guest, assist guest with menu suggestions, communicate with supervisors/chefs regarding guest’s dietary/allergies,- Assisting guests with beverage orders (juices, cocktails, wine)- Taking orders in specified outlets (NY Pizza, Dive in Burgers & Hotdogs),- Complete openings and closings duties

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  Nitours inc

  Jan 2021 - Jan 2023

  English foreign language teacher

  - Prepare syllabus and module for Conversational English for Specified Purposes (Cruise Line Crew),- Conduct oral, written, reading practical learning,- Create evaluations and ratings for every students.- Daily conversation in English (How to Start Small Talk, About Time and Greetings, Polite English)- Hotelier Introduction (Hotel Hierarchy, How to Handle Complaints, Hotel & Cruise Ship Departments, Grooming, Hotel & Cruise Ship Facilities + Layout)- Basic Terminologies in Hotel & Cruise Ship Industries Show less

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  Vertu and yello hotels harmoni

  Feb 2023 - now

  Assistant learning development manager