Experience

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  Connecticut east dental center

  Jun 2008 - May 2011

  Assistant to office manager

  Greeted and assisted all new and incoming patients while collecting co-payments and payments from patients. (90% of patient base comprised of state aid recipients).Tracked and scheduled lab cases and pre-authorizations.Optimized provider time and treatment room utilization by scheduling appointment in person or by telephone.Managed patient and doctor schedule as well as establishing and maintaining patient records.Verified insurance eligibility, submitted billing and resolved billing issues.Trained new employees as well as implemented procedures to increase efficiency and quality of customer service. Show less

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  United community & family services

  May 2010 - Sept 2013

  Senior clinician

  Provided a broad range of clinical outpatient services for individuals, families, couples or groups of all ages regarding psychological, behavioral or emotional problems through the development and implementation of clinical assessment and clinical treatment plans. Assessed level of risk and appropriate level of care with routine and emergency clients of all ages who presented in crisis with complex and long term mental health and/or substance abuse issues. Assessed, evaluated, and diagnosed mental, emotional, developmental, and behavioral disorders in individuals, couples, and families of all ages based on and with the support of clinical standard of practice. Developed evidence based treatment plans based on assessment/diagnosis, measurable client goals, and client strengths and updated them regularly within standards of practice utilizing clinical judgment to assess efficacy of treatment. Provided clinical/consultative treatment services that were client centered and strengths based to individuals, couples, groups and families of all ages in a fast paced, high volume environment.Maintained documentation standards for all records required by agency licensees and payor sources such as DCF, DMHAS, CT-BHP, and Medicaid within a timely fashion and with above 95% accuracy. Participated in clinical supervision, and maintained open lines of communication with supervisor and support staff, and coordinated treatment with psychiatrists. Supervised interns and provided clinical support to peers.Coordinated services with relevant providers involved in a given case within and outside of the agency and supported continued collaboration with other providers. Participated in professional activities such as: community education sessions, psycho-educational classroom presentations, clinical conferences, and meetings with representatives of community groups for planning, developing, and delivery of health services. Show less

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  Eastern connecticut health network (echn)

  Sept 2013 - Jun 2015

  Clinician iii

  Provided a broad range of clinical outpatient services for children and adolescents regarding psychological, behavioral or emotional problems through the development and implementation of clinical assessment and clinical treatment plans. Assessed level of risk and appropriate level of care with routine and emergency clients who may present in crisis with complex and long term mental health and/or substance abuse issues. Assessed, evaluated, and diagnosed mental, emotional, developmental, and behavioral disorders based on and with the support of clinical standard of practice. Developed evidence based treatment plans based on assessment/diagnosis, measurable client goals, and client strengths and updates them regularly within standards of practice utilizing clinical judgment to assess efficacy of treatment. Provided clinical/consultative treatment services that are client centered and strengths based in a fast paced, high volume environment. Maintained documentation standards for all records required by agency licensees and payor within a timely fashion and with above 95% accuracy. Participated in clinical supervision, and maintains open lines of communication with supervisor and support staff, and coordinates treatment with psychiatrists while providing clinical support to peers.Coordinated services with relevant providers involved in a given case within and outside of the agency (e.g. school personnel, Department of Children and Families, courts, etc.) and continued collaboration with other providers. Participated in professional activities such as: community education sessions, psycho-educational classroom presentations, clinical conferences, and meetings with representatives of community groups for planning, developing, and delivery of health services. Show less

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  Katie burdick, llc

  Apr 2014 - now

  Owner

  Provide wellness coaching to individuals seeking to preserve their health, gain insight and self-awareness and deepen their spiritual practices utilizing the ancient wisdom traditions of Ayurveda, Yoga, Astrology and Reiki.Consultant to clinicians who would like to open and grow their private practice (including setting up LLC, developing business plans, creating documentation and developing business vision).Provide Western psychotherapeutic services to individuals in a private practice setting.Provide billing and credentialing services to behavioral health professionals. Show less

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  Hirebridge recruiting llc

  Aug 2020 - now

  Director of operations

  Oversees the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively. Holds vision for the big-picture goals and laying the right groundwork to accomplish them. Designs and shapes activities that improve the shared environment and the general morale of the company. Unifies and enlivens the workplace and improve office efficiency and workflow. Conducts check-ins with staff, take calls and detailed notes, oversee the use of office supplies, manage payroll, and plan company events. Preparation of onboarding materials and manuals. Creates personnel development plans.Various financial duties including tax preparation, sales tax filing and accounting.Assist with Marketing, social media and executes branding strategy.Implements policies and procedures that will improve day-to-day operations and improves customer service and satisfaction through policy and procedural changes. Show less