Experience

• 

  Travelers insurance

  Sept 1994 - Mar 2009

  • Conducted field investigations to detect fraudulent claims against the company. Provided investigative expertise to limit exposure and protect company assets across all lines of insurance throughout the Northeast.• Applied investigative technique to conduct effective interviews, scene investigations, location of witnesses and handling of physical evidence.• Assembled detailed and conclusive investigative reports providing clear and concise communication of results, interpreting and conveying highly technical information to claim management.• Consistently sustained and managed a case load yielding high efficiency and impact ratings on claims resulting in tangible savings to the company.• Maintained liaisons with the National Insurance Crime Bureau along with state and local law enforcement entities in cases of prosecution.• Continuous development and training of claim staff in the detection of external or internal fraud. Show less • Responsible for security analysis and asset protection surveys for field and home offices. Coordinated with local management to implement and integrate effective physical security systems and measures.• Managed and maintained all aspects of electronic security console operations for the home office including central station alarm monitoring and CCTV. Carried out investigations of internal company matters and assisted Investigations Unit via set up of covert video applications.• Assisted coordinating fire evacuations, emergency procedures and presentations of Employee Safety Awareness Programs. Show less

  • Fraud Investigator SIU

    Apr 2001 - Mar 2009

  • Internal Investigator

    Aug 1998 - Apr 2001

  • Technical Security Specialist - Corporate Security

    Sept 1994 - Aug 1998
• 

  Cross insurance

  Jan 2010 - May 2014

  Insurance advisor commercial risk management

  Advising and providing all types of New Hampshire businesses with commercial insurance for all lines of coverage. Contractors of all trades, Retail and Industrial, Commercial Property, Business Liability, Workers Compensation and Specialty Lines. Holds NH License for Property & Casualty as well as Life, Health & Accident.AAI Designated (Accredited Advisor in Insurance)

• 

  Rochester toyota

  Jun 2014 - now

  Sales associate