Experience

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  The st. elizabeth's centre

  Aug 2006 - Oct 2008

  Computer engineer

  During my time there I was part of a two man team providing support to nearly 800 end users. I initially started on a sandwich year as part of my Business Information Systems degree from the University of Hertfordshire. I gained invaluable expertiese working across all areas of IT as we supported everything from Desktops to Microsoft Windows Server 2003 terminal services, file servers and Microsoft Exchange 2003. I continued to work there during my final year of my undergrad degree and then returned to work full time upon completion. At which point I was also asked to step up and act as Information Manager to look after the Centre's incident reporting procedures and train other members of staff in how to process these. This was done almost in tandem with my previous post. Show less

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  University of bedfordshire

  Oct 2008 - Dec 2013

  As a computer engineer I worked in first and second line support for the ICT Service Desk. My duties mainly surrounded user accounts using Novell Identity Management Systems which linked the majority of end user systems together. During my time in this post I also helped maintain over 3000 PC's and other end user equipment (Screens, Printers etc). Whilst in post I also lead the Virtual Desktop Infrastructure deployment to make use of VMware View. This included design, building and implementation of servers and end user equipment. Show less

  • Virtual Infrastructure Administrator

    Jun 2013 - Dec 2013

  • Systems Administrator

    Oct 2011 - Jun 2013

  • Computer Engineer

    Oct 2008 - Dec 2011
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  Deloitte

  Jan 2014 - now

  I am currently responsible for Deloitte Global Hosting Services Virtualization and IT Continuity Services Teams with projects and operations in multiple Data Centres and Geographies. Our services to Deloitte's internal Teams help facilitate the Firms business functions and operations joining the Firm together as one. My role is to ensure high levels of service, consistency, compliance and constant evolution of our hosting platform and IT Continuity services by leading teams of engineers to develop solutions in line with business requirements. Show less

  • Senior Manager

    Aug 2021 - now

  • Manager - Virtualization Engineering Team & IT Continuity

    May 2019 - Dec 2021

  • Technical Services Manager

    Sept 2017 - May 2019

  • Senior Engineer

    Jan 2014 - May 2019