Damir Starova

Experience

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  ZTE

  Sept 2011 - Jun 2012

  Microwave (Site) Specialist

  - Supporting the swap project at VIP Operator Macedonia.- Making SSR (Site Survey Reports).- Technical acceptance on site.- Configuring, commissioning and troubleshooting ZTE MW Links - ZXMW SR10 S340 (configuration 1+0, 1+1, XPIC 2+0, XPIC 2+2).- Monitoring, managing, troubleshooting and performance query of all MW Links in Vip's Network through NetNumen U31.- Commissioning and integration of BS 8700,8800,8900,8906.- Installation and commissioning of external BTS alarms.- Knowledge of optimization (changing frequency, execute WO, Drive tests, etc. ).- Knowledge of PTN.- Troubleshooting.- Office responsibility. - Etc. Show less

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  Vip operator

  Jun 2012 - Feb 2016

  Service Operations and IT&CSN Specialist
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  One.Vip

  Feb 2016 - Oct 2019

  Senior Business Support Specialist

  - Provisioning of mobile and fixed numbers- Handling TIBCO Fulfillment Orchestration Suite (FOS) processes - Postpaid provisioning and troubleshooting in Amdocs (Postpaid Billing System)- Working with Oracle databases- Responsible for reporting of outages and measuring incident management KPI’s - Support for SugarCRM (Customer Relationship Management)- Resolving customer issues via incident tool Remedy- Providing on-call support 24/7 for Business Support Systems at one.Vip- Responsible for MNP (Mobile Number Portability) and FNP (Fixed Number Portability) process Show less

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  Seavus

  Oct 2019 - Dec 2022

  Senior System Engineer (Senior Application Operations Engineer)

  Project 1: Tele2 Netherlands2nd Level support - Incident and Service requests fulfillmentCRM&OSS Applications Operations - Performance Monitoring/Reporting - Availability Monitoring/Reporting - Service Continuity ManagementProject 2: Sunrise Switzerland- Postpaid billing- Prepaid billing- Mediation

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  Qinshift

  Dec 2022 - now

  Technical Lead