Charles Mungaraza

Experience

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  Destiny Electronics(Formerly Philips Electrical Zimbabwe)

  Aug 2011 - Sept 2012

  Engineer

  Business Communication..Specialized in Private automatic branch Exchange machines..Installations of NEC and Philips communication Systems.Provisioned customer VOIP features on Nec PABX Sytems.Troubleshot network problems from physical layer outages to routing problems..Cisco Router/Switch configuration and upgrade..Diagnosed WAN issues including T1, some Frame-Relay, Point-to-Point communications networks and .VPN connectivity. Coordinated replacement of network components with local carriers, vendors..Configured Cisco voice gateways, troubleshoot complex call routing issues and equipment upgrade .Provided technical support TDM/VoIP soft-switch and new VoIP broadband telephone services division. . Performed day to day account provisioning and Level 2 troubleshooting. .Planned, architected, and engineered implemented key company communication systems. .Worked with project managers to develop project plans and executed implementation plans. .Worked with vendors to build strategic relationships and reconcile circuit billing. . Developed and documented policies, procedures, standards and guidelines. . Documented LAN/WAN drawings and equipment lists for customer. Show less

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  Telone Zimbabwe (Pvt) Ltd

  Apr 2014 - Mar 2017

  Telecommunications Engineer

  Telecommunications Technical Trainer within the Information Communications Technology SectorSwitching Internet Protocol Based Multimedia Subsystem(IMS Huawei Equipment) .C&C08 Switching System.Common Channel Signalling No7.Stored Program Control Access NetworkCustomer Equipment(Modems Switches Routers and Wireless DECTS installations).Overhead Lines(Planning and Designing).Network Planning , Development and Implementation. PrecisionTesting of Cables(Use of OTDR Dynatel for locating faults .Gigabit Passive Optical Networks( Network design and implementation Configuring GPON Modems) TransmissionDigital Transmission and Microwave Radio Principles.Digital Multiplexers and Microwave Radio Equipment. Optic Line Terminating Equipment .Synchronous Digital Hierarchy and OSN(Optical Synchronous Node).VSAT and SATCOMS(Satellite Communications). Global System For Mobile Communication Data and Information TechnologyData Communications and Networking.Internet Protocol. Routing and Switching Concepts(CISCO Equipment).Multi-Protocol Label Switching(MPLS) (Alcatel Equipment) Asymmetric Digital Subscriber Line(ADSL) (Configuring ADSL Modems) Show less