Michael Blunt CCIEx3

Michael Blunt CCIEx3

NOC Technical Support

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location of Michael Blunt CCIEx3Washington DC-Baltimore Area

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  • Timeline

  • About me

    Architect

  • Education

    • Arizona State University

      2008 - 2010
      Bachelor of Science (B.S.) Multi-Media Writing and Technical Communication 3.70

      Graduated – Magna Cum Laude – May 15, 2010Students develop a wide range of skills and knowledge, including how to:Collaborate with colleagues and other professionals. Respond to the needs of specific audiencesUse standard tools for accessing, retrieving and evaluting information. Use conventions of format and structure in documents. Develop flexible strategies for drafting, revising, editing and proof-reading. Apply appropriate standards, laws, policies and accepted… Show more Graduated – Magna Cum Laude – May 15, 2010Students develop a wide range of skills and knowledge, including how to:Collaborate with colleagues and other professionals. Respond to the needs of specific audiencesUse standard tools for accessing, retrieving and evaluting information. Use conventions of format and structure in documents. Develop flexible strategies for drafting, revising, editing and proof-reading. Apply appropriate standards, laws, policies and accepted practices for the use of a variety of technologies. Work confidently in a range of digital environments. The curriculum brings together information, writing, multimedia, and communication technology to prepare students for careers as technical writers/editors, publication managers, information designers, instructional and training developers and more. Show less

    • Arizona State University

      -
      Bachelor's degree
  • Experience

    • Highwinds

      Apr 2007 - Sept 2007
      NOC Technical Support

      Responsible for providing support for technical issues via tickets, emails and phone in a Windows/Linux NOC. Responsible for rebooting servers, firewall, installing computers and installing servers whenever needed. Responsible for monitoring the Network via NetMon and Nagios to assign issues to the correct engineer. This involved meeting Service Level Agreements on a daily basis.

    • Calence

      May 2007 - Sept 2007
      Network Technician

      Primary responsibilities included the initial level of support for Managed Services clients. This required High Levels of support while meeting SLA’s. Required to log into routers, switches and firewalls via putty, a telnet/ssh client, to perform initial troubleshooting for network issues and communication issues. Utilized Netcool to monitor all alarms and process them accordingly.

    • Cox Communications

      Sept 2007 - Nov 2013
      Network Engineer III

      Configures and test networking equipment as required (3400/3750 Cisco switches, Cisco ASR-9K, 7609 Cisco routers, 2430 IAD’s, AS5400 Voice Switches, Juniper MX-80, Fujitsu 4020/4100/4500, Nortel Access Nodes, Cisco ONS 15454/15310/15600). Works extensively with BGP, OSPF, MPLS, MLS, and SONET. Interacts with Sales Engineers, Project Engineers, Access Engineers and customers to meet turn up/install dates for new service. Works with all network service operation departments to troubleshoot outages and networking issues. Implements training manuals and performs document editing. Show less

    • Cisco Systems

      Dec 2013 - Sept 2016
      NCE IV

      Leads advanced planning, design and implementation deliverables-both setting expectations and managing customer technical interactions with other resources, partners, or other virtual team members. Provides customer solutions across Enterprise and Service Provider technologies/devices such as MPLS, LAN/WAN, VPLS, IOS-XR, ASR9K, N7K, CRS-1/3/X, BGP, OSPF, L2VPN/L3VPN, Multicast, ISIS, EIGRP, Spanning-Tree, etc. Some customer engagements include:o LLD, Configuration and Testing Review – Manulifeo CRS-X Migration Lead – Verizon Wirelesso ML1000 to ASR9K Migration Lead – Charter Communicationso Network Design SME – Teramacho CRS-X to N7K L3 Functionality Testing – Verizon WirelessServes as a SME on the Service Provider GDC team. Leads technical virtual teams at the GDC level.Mentor other engineers, helping them attain certifications and/or learn how to successfully complete new deliverables. Deliver at least one formal advanced training per quarter suitable for inclusion in Services' Academy website.Serves as a SME on the Cisco Global Certifications team for CCNP Routing & Switching and CCIE Routing & Switching. Show less

    • NetCraftsmen, now BlueAlly

      Sept 2016 - now
      • Senior Solutions Architect

        Jul 2023 - now
      • Architect & Practice Lead

        Jan 2020 - Jun 2023
      • Network Architect

        Feb 2018 - Jan 2020
      • Team Lead/Senior Engineer

        Sept 2016 - Jan 2018
  • Licenses & Certifications

    • CCIE Data Center

      Cisco
      Jan 2016
    • Druva Technical Accreditation

      Druva
      Apr 2024
      View certificate certificate
    • CCIE Service Provider

      Cisco
      Jul 2014
    • CCIE Routing & Switching

      Cisco
      Jun 2013