Nicole Wong

Experience

• 

  Hong Kong Airport Services Limited

  Jul 2010 - Feb 2011

  Passenger Service Officer

  -Work as passenger service agent (landside) in the HK International Airport -serving at Dragonair check-in counters -Responsible for checking passengers’ passport details, baggage checked in, and boarding pass issuing -Handle special requests at the check in counters -Assist passengers with queuing and directions -Assist with transfer passengers and escort passengers to boarding gates

• 

  Eye Level Franchise

  Apr 2012 - Mar 2014

  English and Math Teacher

  -Teach children aged 3-14 English and Math with specially designed educational materials-Tutor in small group and create a harmonious learning environment for children-Provide extra help to kids with special needs-Coordinate and keep close contact with parents about their children learning progress-Help with promotions and administrative duties in the learning centre

• 

  Aviation Security Company Limited

  Apr 2014 - Apr 2015

  Security Officer

  -Provide security services and ensure the safety in the apron areas of HK International Airport-Responsible for the apron step/ramp guarding and passengers’ hand carry baggage search-Execute aircraft cabin search before flight departure according to the guildlines of airline companies and Transport Security Administration-Guarding for cargo aircrafts and the transport for valuable cargo-Perform operational VIP escort duties related to airport security and as assigned by the Airport Authority of Hong Kong Show less

• 

  L'Occitane en Provence

  Oct 2015 - Jan 2016

  Beauty Advisor

  -work as a consultant to introduce the best suitable products to customers-take care of all kinds of customer needs utilizing knowledge in health and beauty-responsible for brand promotions, execute marketing strategies, expand and maintain our customer network via forming customer relations-assist with store daily operations, coordinating stocks distribution and achieve monthly sales target with team colleagues

• 

  The Ritz-Carlton Hotel Company, L.L.C.

  Jan 2016 - Apr 2016

  Part time banquet server

  -be a proactive frontline service provider for wedding banquets, company annual dinners or any business events held in the Diamond Ballroom-serve food and beverage in a professional manner and maintain high level of service etiquette -Responsible for Buffet meal set up, back up kitchen coordination, and take care all functions’ needs

• 

  Crowne Plaza Changi Airport

  May 2016 - Sept 2016

  Lobby Lounge Hostess

  -provide warm and attentive services to hotel lobby lounge customers –work with a multi-national service team to serve food and beverage in a professional manner-anticipate to guest’s needs and response to any concerns promptly with a sincere care for customers-take initiative to help guests and make sure they have a pleasant stay-professional skills in coffee making, milk frothing, latte art and catering tools set up-responsible for cashier and back up duties

• 

  HK Express

  Dec 2017 - Jul 2020

  Flight Attendant

  -maintain inflight safety and security and carry out standard operations procedures-understanding customers through anticipating their needs-ensure a delightful inflight experiences via providing impressive services-work as part of the professional cabin crew team, communicate and help with each other effectively for all the work tasks

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  Hong Kong Police Force

  Nov 2020 - now

  • Police Constable

    Jun 2023 - now

  • Police Constable (Auxiliary)

    Nov 2020 - Jun 2023