Dwayne Burke

Experience

• 

  Enterprise Rent-A-Car

  Nov 2008 - Nov 2012

  Customer Service Representative

  • Assisting customers with any questions involving their rental decision and developing marketing strategies• Effectively used of ECARS 2.0 database system to track a fleet of over 1 million cars across North America• In charge of generating monthly or annual reports or spreadsheets using the information entered into the system• Often maintain general office files including client, accounting and contract files, in addition to employee, applicant and payroll files• Assist supervisor by setting up job interviews, screening applicants, corresponding with applicants, verifying references and training new employees on company policies Show less

• 

  City of Brampton

  Feb 2012 - Oct 2015

  Personal Trainer

  • Prospecting for new clients• Analyze and understand your clients’ needs and goals and design personal fitness programs• Devise and instruct numerous fitness classes such as Boot Camps and Circuits for members of all ages and fitness abilities• Motivate and encourage the members to meet their fitness goals• Design fitness and nutritional plans for clients as well as taking them through hour-long one-on-one workout sessions• Book appointments to accommodate members’ needs• Adhere to and promote monthly marketing Show less

• 

  Innomar Strategies

  Dec 2015 - now

  Associate Manager

  • Assessing reviews and talent calibrations of current staff on hand• Conducting interviews of new potential team members• Tracking of key performance indicators• Well versed in understanding, navigating and utilizing Sage Version 6• Collaborating with management and department heads in regards to UAT script writing and testing related to Sage Version 12• Developing and maintaining documentation to support areas of responsibility such as SOP’s and work instructions• Aid and assist managers within British Columbia and Nova Scotia with inventory related tasks during the opening of their facilities• Training associates on the task at hand when new responsibilities or duties are assigned• Assisting Quality Assurance team with mapping of temperature monitors• Arrangement of various journal entries involving the reconciliation and maintenance of different general pharmaceutical products• Maintaining and developing relationships with numerous clients and suppliers in order to return products due to order errors, concealed damages, expiry, or recalls• Spearheading weekly inventory cycle counts for narcotics and other pharmaceutical drugs all while analyzing variances Show less