Experience

• 

  Teleperformance

  Oct 2018 - Sept 2021

  Italian content moderator

  Reviewing advertisements of political and commercial content in the social media environment.

• 

  Fondazione mondoaltro

  Oct 2021 - Jul 2022

  Εsc assistant

  Introduced activities based on non-formal education for the social inclusion of youngsters and second-generation refugees. Organized and presented activities to high school students to raise awareness regarding the European programs and European values. Each group created their own european project depended on the social problems of the community. Created content and presented the initiatives and the activities of the volunteering program on the social media environment.

• 

  Novibet

  Dec 2022 - Oct 2024

  Encouraging and promoting awareness of responsible gaming practices. Monitoring and analysing gaming activity to prevent negative effects and promote possible actions. Assisting and answering inquiries of the costumers via live chats and calls. Escalating the technical issues and propose troubleshooting tips.

  • Safer Gaming & Player Protection Analyst

    Jan 2024 - Oct 2024

  • Italian Support Specialist

    Dec 2022 - Jan 2024