Experience

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  National grid onstream

  Aug 2006 - Dec 2010

  Business analyst

  Responsible for monitoring operational processes ensuring KPIs were met and lead on process improvement activities to resolve any issues. Produced reports using a variety of data sources to ensure that senior management had the metrics to better manage the operations within Gas Metering. • Facilitated stakeholder and 3rd party service provider workshops to analyse and improve the gas metering service delivery process • Analysed and mapped internal business processes, facilitated problem solving workshops with stakeholders to identify issues and perform gap analysis to propose process changes• Developed data capturing templates to support process change ensuring improved accuracy of data • Interpreted and analysed daily / weekly service KPI's for teams and highlighted areas of improvement • Worked in a team while implementing a new SAP Rainbow system performing UAT, followed by documenting new processes and developed training material Show less

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  National grid

  Dec 2010 - Jul 2017

  Worked in a project-based environment and managed the changes to the GB Electricity Transmission regulation representing the National Grid System Operator (SO) business. • Worked with SMEs to create, manage and implement project management documents such as RACI, RAID, Terms of Reference• Represented National Grid in industry meetings / forums where engineering changes to GB electricity transmission were discussed and finalised. Managed these regulatory changes from start through to getting changes approved from the regulator Ofgem.• Was responsible for the GB stakeholder management during the implementation of EU legislation impacting electricity distribution network operators.• Worked closely with the regulator Ofgem, former Department of Energy and Climate change and industry to ensure concerns were addressed before the EU legislation was finalised• Engaged in value stream activities to facilitate process improvement / problem solving workshops following the lean six sigma methodology. Show less Responsible for providing analytical support to the IS Procurement team within National Grid from project initiation through to the selection of suppliers for the IS systems.• Facilitated workshops, interviews etc. to gather stakeholders’ requirements for IS projects• Worked with 3rd party research companies to deliver market research based on the stakeholder requirements• Worked with Procurement teams during the RFI and RFP stages to frame questions and assess responses to ensure stakeholder requirements were met• Developed cross-functional strategic supplier profiles and reports for Senior Executives Show less

  • Senior Commercial Analyst

    Aug 2014 - Jul 2017

  • Senior Commercial Analyst

    Dec 2010 - Jul 2014
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  Hcltech

  Jul 2018 - Feb 2020

  Project manager

  Responsible for delivering the migration of SAP connected applications and Citrix on-prem estate to AWS Cloud. This was key component for concluding the application migration part of the National Grid and it’s sold off business Cadent Gas Ltd. IS Separation Programme.• Responsible for creating, managing and implementing project management documents such as RACI, RAID, Terms of Reference, Go/No Go, Business Readiness Plans to ensure key deliverables are prioritised and met• Managed cutover activities working with business stakeholders and the technical teams’• Strong stakeholder management skills, that allow me to build and maintain trusting relationships across all areas of the business and third parties to ensure projects were delivered with understanding and minimum disruption• Managed application related issues during Hypercare working with the application SMEs and the business to get a resolution Show less

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  Hcl technologies uk limited

  Sept 2020 - now

  Responsible for delivering Power Platform and D365 projects for HCL Clients’ including Banking, Insurance and UK public sector. Key responsibilities include -• Manage and deliver client requirements by effective use of Agile ceremonies• Work with internal team and stakeholders to analyse, define and finalise requirement• Review contracts based on deliverables to ensure the team move forward as per plan• Co-ordinate between internal resources, Product Owners and Stakeholders to ensure smooth delivery of project deliverables• Use appropriate techniques to manage changes in project scope, schedule and costs• Measure project performance using appropriate systems i.e. ADO, Jira and report to client• Assist team members in resolving project related issues, escalate issues and facilitate in decision making Show less Responsible for delivering IaaS and SaaS projects for HCL Clients’ for the Utilities Industry. Key responsibilities included -• Management of all phases in the project lifecycle from inception through to implementation• Ensure compliance with all Clients’ policies and procedures while delivering the project• Management of Stakeholders, Steering group and Project Board Management• Project planning and tracking, creating key milestones and performance indicators• Financial Management including budgeting and forecasting • Manage review and approval process of Functional and Technical specification documents• Monitor project progress and provide regular reports regarding project status to stakeholders• Oversee all Onsite work to ensure projects are completed on schedule, within budget and in accordance with design Show less

  • Project Manager

    Apr 2022 - now

  • Project Manager

    Sept 2020 - Mar 2022