Experience

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  Sensus mi

  Jul 2012 - May 2019

  SummaryLed coordination with end clients, prepared & monitored project schedules and managed key operational parameters of all the projectsAdhered & followed individual quality standards and work processes defined by different customer segmentsObserved assignment of work for all regional projects along with weekly and monthly customer reporting.Monitoring projects on an ongoing basis, evaluating progress/quality, managing issue resolution as necessary.Initiation of projects through project kick-offs for smooth delivery.Adhering to SLA’s and KPI’s.Monitoring the NOC team with regards to ticket creation, closure and work notes.Responsible for managing day to day operations in delivering HVAC projects. Show less "Support the tools and anaylize the storage issues and fixing the issues. Setting up HVAC, Refrigeration Machines and fixing as well. Working on Connectivity for clients and setting up the collectors, data feeds and services." • Send reports for storage status, forecast, audit and issues to department managers and CEO.• Check and fix storage issues (Storage delays, Frequency delays, Storage Errors, Data Gaps and Connectivity)• Ensure 100% data connectivity for clients.• Train new interns and make the them understand the topic from scratch.• Coordinate and conduct meeting with clients and other team members for trainings and clarifying doubts.• Develop high macro level reporting and monitoring tools in Excel.• Working on (Building Management System)BMS and fetching points which are in error and fixing them on weekly basis.• Creating tickets and seeking other teams support to help fixing out of scope. Show less

  • Operations and Delivery Manager

    Jul 2012 - May 2019

  • Operations Support Engineer

    Jul 2012 - May 2013
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  Ison technologies - leading it company in africa and middle east

  Jun 2019 - now

  • General Manager – Projects & Operations

    Feb 2023 - now

  • AGM-Operations/Project Manager

    Jun 2019 - Feb 2023