Experience

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  Collette

  Apr 2011 - Apr 2014

  Retail sales associate

  Trusted with cash management, security, opening and closing proceduresManaged important elements of store events; Galas, Trunk shows, Mom’s weekend Maintained sales floors aesthetics by creatively fine-tuning displays to appeal target shoppers Participated in store promotions such as modeling for advertisements & photographing events Awarded with merit-based raise in under 6 months

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  River city church

  Nov 2011 - Jul 2017

  Small groups coordinator and communications specialist

  1. Small groups coordinator• Planned and coordinated small group meetings, including scheduling, communication with group leaders, and providing resources and support as needed.• Recruited and trained small group leaders in a 4 week training course • Developed and implemented strategies to promote small group participation and growth.• Maintain accurate records of small group attendance and participation, and regularly report on small group activities• Coordinated and executed quarterly events for group leaders church wide to promote church participation in small groups.• Collaborated with church leaders to plan and execute successful group events through effective communication and coordination.• Connected weekly with first time church attenders and connecting them with a small group that best fits their needs2. Communications specialist • Generated and executed comprehensive communication plans that resonate with diverse audiences.• Utilized various media channels and platforms, including social media, email marketing, and website management, to deliver compelling messages that drive engagement and growth.• Strong interpersonal and collaboration skills• Assisted in developing a comprehensive 4-week member onboarding program• Developed and curated engaging content, including graphics, videos, and blogs, to ensure consistent messaging across all platforms.3. Daycare Administration • Managed administrative tasks such as scheduling, record keeping, and maintaining employee and child files.• Coordinated with parents and staff to ensure the safety and well-being of over 200 children.• Worked collaboratively with the director and other staff to create a positive and engaging environment for children.• Consistently resolved daily scheduling conflicts and miscommunication issues through effective problem-solving, communication, and collaboration with team members.• Assisted with the design and implemented engaging, STEAM-based classroom Show less

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  Elevation church

  Jul 2017 - Apr 2023

  Volunteer role - various titles

  1. Team Leader • Successfully Identified and onboarded 5 top leaders to drive organizational growth • Mentor leaders to enhance their leadership skills and create positive work environments, resulting in increased team engagement, productivity, and retention.• Provided effective oversight and leadership to a team of 30 outreach volunteers, ensuring successful planning and execution of outreach events.• Managed and provided strategic direction to more than 5 diverse teams, ranging in size from 10 to 30 individuals, fostering collaboration, accountability, and attitude to meet the churches cultural standards 2. Event Planner • Plan and coordinate a variety of events, including: Sunday events, outreach events, serving opportunities; in-house and in the community • Execute and support the planning and presentation of over 10 church wide events- including: book fairs, back to school events, organization dinners • Communicate effectively with department and vendors to create the perfect collaborations while remaining in budget • Collaborate with staff and volunteers to develop engaging event programming and a successful atmosphere.3. Outreach Team Leader • Lead a team of outreach volunteers to plan, execute, and maintain relationships with organizations throughout the city.• Taught outreach strategies to increase community engagement, awareness, and participation.• Walk team members through the steps to create and maintain a relationship with the organization they are partnered with and how to create monthly events with the organization they own• Assisted with event planning and coordination, including logistics, budgeting, and volunteer management. Show less

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  Plato's closet

  Feb 2018 - Jul 2018

  Shift leader

  • Managed a team of 3-5 employees during a shift, including delegating tasks and providing feedback and coaching for performance improvement• Ensured store displays and merchandise were properly stocked and arranged, maintaining visual standards of the store to enhance customer experience• Resolved customer complaints and issues in a professional and timely manner, ensuring customer satisfaction and loyalty.• Assisted customers in finding products, making recommendations and upselling, resulting in an increase in store sales.• Aided with stocking and maintaining inventory levels, ensuring products were always available for customers.• Developed and implemented employee assessments for quarterly meetings, to help identified areas for improvement in moral and employee satisfaction• Provided effective training to employees on company procedures and service standards, increased employee productivity and improved customer satisfaction • Collaborated closely with store manager to develop and implement successful marketing campaigns, including designing eye-catching social media posts, analyzing socials performance, and making data-driven recommendations for future initiatives. Show less

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  Lee wealth group mortgage

  Apr 2023 - now

  Office manager
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  Self-employed

  Jun 2023 - now

  Accounting bookkeeper