Experience

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  United states marine corps

  Apr 2006 - Mar 2010

  Analyst, aviation maintenance - e-5 sergeant

  Responsible for providing aircraft mission readiness analytics and reporting to squadron Commanding Officers. Authenticated and provided training on aviation logs and record management, and system database administration.✪ Analyzed and compiled aircraft maintenance data, producing monthly reports for senior officers✪ Earned two "noteworthy" scores on work center inspections by implementing self-created Maintenance Action Form accuracy training programs✪ Led semiannual audits of three squadrons providing training and feedback✪ Instructed weekly classes training 400+ Marines over the span two years in aircraft maintenance analytics✪ Managed aviation maintenance database, tracking maintenance activities for 48 aircrafts✪ Maintained the security of a government database, overseeing and controlling user access privileges Show less

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  Klcc

  Sept 2011 - Feb 2014

  Government contract assistant

  Assisted Purchasing and Estimating consultant for military shipbuilding company✪ Created client information database✪ Converted historical contract repository from hard copy to soft copy✪ Trained in client management and billing✪ Supported research in government contract issues

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  Attero contractor for samsung telecommunications america

  Feb 2014 - May 2014

  Analyst, operations

  Contracted position under Operation Support for Samsung Mobile✪ Performed annual audit based on company standardized process documentation✪ Provided data analysis and reporting on mobile phone business

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  Samsung electronics america

  May 2014 - Dec 2024

  Lead strategic projects across Ecommerce, Home Entertainment, Digital Appliances and Mobile Divisions. Manage cross functional collaboration, overseeing product roadmaps, budget, scope definition, development timelines, and stakeholder engagement to ensure project alignment applying waterfall and agile methodologies.✪ Implemented cash payment process Point-of-Sale system for Retail enabling $18M Revenue✪ Managed launch of new Salesforce process reducing customer pricing abuse and contracted quantity overconsumption✪ Led US implementation of Market Communications System designed to enhance partner store management, vendor training, store visit operations, and KPI tracking✪ Owned program roadmap for external customer sales portal managing development team and VOC funnel Show less

  • Manager, Strategy and Operations - Process Innovation Manager

    Jul 2018 - Dec 2024

  • Senior Analyst, Strategy and Operations - Process Innovation

    Sept 2017 - Jun 2018

  • Analyst, Operations - Process Innovation

    May 2014 - Sept 2017
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  Dow jones

  Jan 2025 - now

  Program manager