Experience

• 

  Sally beauty

  Dec 2009 - Aug 2015

  Store manager

  • Achieved and exceeded sales goals by fostering a supportive and driven team culture. • Attended manager trainings to stay updated on new launches and sales tactics and shared this knowledge with the team. • Managed inventory and team performance, ensuring a well-rounded and efficient store operation. • Planned and executed in-store events to enhance customer experience and sales.

• 

  Ulta beauty

  Aug 2015 - now

  • Attract and retain top talent by promoting a diverse and inclusive environment. • Foster a positive and supportive culture. • Exceeds budgets through innovative motivational methods and by creating a welcoming atmosphere for guests and positive employee experience. • Create accountability within my team, fostering a culture of ownership and achievement. • Work closely with the District Manager on corporate events, ensuring team alignment and success. • Partner effectively with the ULTA Events team to plan and execute successful high-profile events in stores. • Provide district support by sharing best practices and assisting other stores to improve their event strategies and team dynamics. Show less • Served as District Culture and Diversity Lead, addressing key topics and ensuring an inclusive space for all associates. • Supported salon operations, ensuring seamless service and a positive customer experience. • Enhanced customer loyalty through exceptional service and a welcoming store environment. • Conducted interviews and onboarded new associates, emphasizing cultural fit and diversity. • Cultivated a fun and productive work culture, driving results and team satisfaction. • Fostered strong partnerships with brand partners, ensuring support and collaboration. Show less • Spearheaded the development of four high-volume boutiques, elevating them to top performance through exceptional customer service. • Consistently led a high-volume salon to peak performance in the absence of a salon manager. • Orchestrated and executed high-impact events throughout the year, including $20k mega events and master classes, driving significant customer engagement and sales. • Took stretch assignment as District Events Lead, creating a robust events culture and leading the district to achieve outstanding results. • Support district initiatives by collaborating with other stores to share successful event strategies and enhance overall district performance. Show less

  • General Manager/ District Events Lead 6502

    Feb 2022 - now

  • General Manager/ DE&I Champion

    Oct 2019 - Feb 2022

  • Prestige Sales Manager/ District Events Lead

    Mar 2016 - Oct 2019

  • Prestige Sales Manager

    Aug 2015 - Mar 2016