Experience

• 

  Arabian gulf switchgear llc

  Jan 2004 - Apr 2007

  Project engineer

  Responsible of project execution (LV switchgear panels)

• 

  Smka electric llc

  Jan 2007 - Jan 2009

  Sales engineer

  • Generate enquiries for LV Switchgear assemblies by working with contractors, consultants and clients.• Negotiate techno commercial terms and close orders by ensuring profitability.• Achieve assigned monthly order intake and invoice target.• Develop customer database.• Guide estimation and design team to prepare competitive techno commercial proposal.• Head all activities to ensure consultant approval.• Liaise with OEMs and manufacturers to ensure best techno commercial support to close the orders in favor.• Establish and manage customer account allied with accounts and credit department.• Initiate and support procurement team.• Prepare Sales Forecasting and provide market feedback to develop sales and marketing strategy.• Head all the activities for proper execution of the project.• Follow up with customer accounts for receivable amounts. Show less

• 

  Socomec group

  May 2010 - now

  Achieve growth and help to hit sales targets of ATS bypass products and IPS Panels in ME region.Propose and implement a strategic business plan that expands customer base and product acceptability.Develop trusted relationships with major customer accounts and understanding of key customer needs and requirements.Operating as the lead point of contact for any and all matters specific to assigned panel builders and distribution channels.Work with project stakeholders to generate new opportunities, secure approvals and win the projects and orders.Present sales, revenue and expenses reports and realistic forecasts to the management team. Track key account metrics.Support the organization in order to secure utility approvals.Maximize the use of products and ensure they do not turn to competition.Overseeing customer account management, including negotiating contracts and agreements to maximize profit.Work with specifier and approving authorities to pre-qualify the products.Assist with challenging client requests or issue escalations as needed.Acquire a thorough understanding of key customer needs and requirements.Ensure the correct products and services are delivered to customers in a timely manner.Resolve any issues and problems faced by customers and deal with complaints to maintain trust.Provide technical support and guide support team to support pre-sales and post-sales processes.Organize regular technical training. Train customers to use products effectively. Identify solutions to reduce support costs.Provide customers’ feedback to help identify potential new features or products. Report on product performance.Support Finance team to manage customers credit facility, payment terms and account receivables. Show less • Estimation and preparation of complete Bid for ATS bypass & IPS Systems.• Provide technical support for customers to support pre-sales and post-sales processes.• Address all product-related queries on time.• Designing of ATS Panel and IPS and generation of part list.• Train Panel Builder estimation and design team to use Socomec System and configuration tools.• Coordinate with Frence Factory to extend sales support for design of both ATS & IPS Panels.• Co-ordinate with logistics at Factory for the timely deliveries .• Preparation of drawings for customer on each projects.• Experienced in the use of latest design tool of Socomec for the technical Submission to Consultant.• Achieved a milestone to carry out all kind of Technical support independently for ATS /MTS/ MFM w/o Factory. Show less

  • PSM Projects Manager

    Feb 2021 - now

  • Senior Technical Engineer

    May 2010 - Jan 2021