Experience

• 

  Lucci's supermarket

  Aug 2006 - Jan 2017

  -Troubleshoot issues around the store-Operate cash registers and lottery machines-Oversee various departments around the store-Assist customers with orders, and finding products around store-Prepare store for closing, set alarm, secure store for lockdown-Answer phones for customer inquiry -Stock dairy products and price products-Set up weekly sales displays-Order dairy products for shipment -Train new dairy aisle personnel-Responsible for recieveing inventory invoices

  • Night Manager

    Jan 2014 - Jan 2017

  • Dairy Aisle Stocker/Assistant Manager

    Aug 2006 - Jul 2014
• 

  Medford public schools

  Aug 2011 - Dec 2011

  Technology intern

  -Monitor Network-Create and set DHCP reservations-Install software and hardware-Diagnose computer issues, monitory specified systems-Answer Helpdesk requests, problems in the Adminstration and Classroom setting-Assist Computer Technician and Network Administrator-Learned the rules and policies of school system-Attend meetings regarding technology concerns and present ideas

• 

  Compucom

  Jul 2014 - Oct 2016

  Desktop support specialist

  • Provide tier 2 and 3 level technical support to Corporate employees around North America at various Fresenius Medical Care sites according to established company guidelines and standard operating procedures.• Oversee and perform hardware/software rollouts to Corporate offices and remote locations in accordance with established FMCNA locations.• Maintain software within network shares and create documentation for new and existing software encountered.• Install, configure, customize, and maintain applications on Desktops/Laptops.• Provide hardware repairs for various devices in Corporate environment.• Provide support to end users on a variety of devices and software issues by identifying, researching, and resolving technical problems, then track and monitor the problems utilizing Remedy ticketing system.• Maintain Corporate inventory of hardware with the help of physical and virtual documentation.•Help train fellow colleagues and new employees within the desktop support department. عرض أقل

• 

  Fresenius medical care north america

  Oct 2016 - Jul 2019

  Business intelligence analyst

  -Serves as a liaison between the Division and Information Technologies Group (ITG) to manage the development and delivery of BI tools, including coordination of the configuration, enhancements and development of business processes associated toinformation delivery.-Works with Business Users to understand, document, and formalize business processes within customer environment-Updates and monitors consistency of SAP Master (Meta) Data relevant for the FMS Business.Based on business requirements, develops new, and maintains existing set of standard queries and reports.-Performs system testing of new enhancements for application schedules. Determines and recommends resolution and/or corrective options of issues identified.-Ensures requirement continuity and trace ability into detailed functional specifications and design artifacts.-Participates in cross functional projects and assists with day-to-day project tasks required to deliver of multiple, concurrent,complex work efforts and enhancements.-Gathers feedback that highlight key functionality/processes needed and provide recommendations for potential solutions.-Develops design documentation, including application implementation and hardware deployment that includes workflows,business rules, queries, and reports for each use case application being deployed at each facility-Proactively engages with business partners to develop and maintain a collaborative working relationship; understanding theirneeds, implicit and explicit, and articulating those needs to the project team.-Provides cross-team support across multiple locations where needed in area of expertise-Provides training on business processes and system technology, within prescribed area of expertise.-Researches and determines “Best Business Practices” to meet the goals and objectives of the business utilizing available operational and financial systems and company resources عرض أقل

• 

  Aetna, a cvs health company

  Jul 2019 - now

  • Coach and mentor team members in Agile best practices• Assist fellow scrum masters in sharing information and remove obstacles between teams on train• Demonstrate a deep knowledge of, and ability to operationalize, leading data technologies and best practices• Continued education and became SAFe for Teams and SAFe for Scrum certified• Maintained team documentation utilizing Confluence, Rally tools for driving Story, Feature and Objective completion• Helping the Development Team to create high-value products; Removing impediments to the Development Team’s progress• Facilitating Scrum events as requested or needed عرض أقل • Design, implement, and support data ingestion and consumption pipelines for enterprise-scale datasets, using Big Data tools, such as Hive, Pig, Spark, and Kafka.• Establish frameworks for quickly rolling out new data analysis for standalone data-driven products and micro-services.• Demonstrate a deep knowledge of, and ability to operationalize, leading data technologies and best practices.• Creating machine/deep learning infrastructure that operationalizes data science models for broad consumption.• Partner end-to-end with Product Managers and Data Scientists to understand customer requirements and design prototypes and bring ideas to production. عرض أقل

  • Scrum Master

    Apr 2021 - now

  • Software Dev Engineer

    Jul 2019 - Apr 2021