Experience

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  Starbucks

  Aug 2010 - Jul 2011

  Barista

  • Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer• Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed• Followed Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift• Followed health, safety and sanitation guidelines for all products Show less

• 

  Webster university

  Feb 2012 - May 2015

  Program assistant at george herbert walker school of business & technology

  Provided administrative assistance with logistical and event work, development work, telephone calls, data entry, and filing; Used software skills, internet research abilities, and communication skills

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  Amazon

  May 2014 - Jul 2014

  Sr. human resources assistant intern

  • Recruiting and Selection: Managed on-site transfers, promotions, and hourly hiring from posting, selection, recruiting system management, and on-boarding• Employee Relations: Promoted positive employee relations through survey management, roundtable facilitation, employee recognition projects and systems• Data Analytics: Produced and analyzed reports to assist with labor planning and management. Utilize HRIS systems for data entry, modification, and reporting• Compensation/Payroll: Ensured payroll accuracy through audits, reporting, and proactive measures.• Compliance: Provided policy expertise to clients, manage site drug testing program, ensure pre and post-hire requirements are completed• Performance Management: Assisted client groups with weekly and yearly performance management systems and tools ensuring complete and timely delivery Show less

• 

  Amazon

  Jul 2015 - Dec 2016

  Recruiting coordinator

  • Scheduled interviews and phone screens, working directly with candidates and hiring managers • Updated candidate records and job postings in recruiting systems and confirmed new hires • Provided follow-up correspondence to candidates on recruiting status • Generated offer letters and initiated onboarding and background checks for candidate

• 

  International justice mission

  Jan 2017 - Dec 2019

  • Provided a wide range of office administration and support to the Vice President of Partnerships, South Asia of International Justice Mission by managing complex calendars, arranging for meetings, appointments, and travel arrangements• Served as principal administrative contact and liaison with all organization staff, constituents and external contacts, typically including stakeholders, government members, and media agencies. Reviewed, assessed, routed, answered and monitored follow-up action steps on correspondence• Planned, coordinated, and participated in the development and delivery of staff care activities and retreats• Represented the VP by welcoming visitors, preparing itineraries, and coordinating corporate functions• Completed projects and special assignments by managing time, collaborating with others, monitoring progress, and problem solving• Assisted in rescue operations to save victims of human trafficking• Conducted the annual training needs assessment and coordinated relevant trainings• Managed change as the organization underwent a restructuring and served as the point of contact to gauge staff concerns• Interviewed and recruited candidates as a full cycle recruiter• Maintained HR documentation• Assisted in determining job evaluation and grading of positions Show less • Interviewed and recruited candidates as a full cycle recruiter• Conducted employment verifications and reference checks• Developed, administered, and facilitated all new-hire orientations• Conducted annual training needs assessment• Coordinated and organized employee training and development opportunities• Enforced company policy and procedures relating to all phases of human resources activity• Managed all aspects of leave administration• Created and implemented employee engagement and staff care programs• Communicated and collaborated effectively with all levels of employees, executive leadership, and stakeholders• Maintained accurate employee records Show less • Initiated front-end recruiting processes, such as scheduling interviews and handling candidate communication• Conducted a training needs assessment and planned various development trainings • Wrote Project Concept Notes for large organization events to send out to leadership and stakeholders • Motivated employees by planning engagement events and designing recognition programs • Assisted with logistics for the first International Conference on Women Trafficking in India• Created an official comprehensive Onboarding Document and program for new hires • Designed the Exit Survey and other necessary evaluation forms Show less

  • Sr. Regional Coordinator, South Asia/Temp HR Generalist

    Aug 2018 - Dec 2019

  • Human Resources Generalist

    Jan 2018 - Aug 2018

  • Business Development/Human Resources Consultant

    Jan 2017 - Jan 2018
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  Bonton farms

  Feb 2021 - Jul 2021

  Operations specialist (internal title: discipleship program specialist)

  • Serve as principal administrative contact and liaison with external constituents • Conduct training needs assessment for individuals in the community program • Develop training and development programs and objectives • Nurture new and old relationships with collaborative partners • Manage employee relations issues that require building trust and collaboration, such as: workplace investigations and consultations on challenging employee situations • Work with stakeholders and donors to partner with in contributing to the mission of the organization • Oversee and address daily needs of individuals in the community program Show less

• 

  Bamboo

  Jul 2021 - Jun 2024

  • Oversee the enhancement of employee enablement and long-term strategy of the business. Bring together enablement surveys, exit surveys, feedback surveys, and other experience data to provide solutions• Lead intake, make recommendations, and support resolution of sensitive employee relations matters• Cultivate strong relationships and work collaboratively with all areas of the business to identify, develop, and implement cultural, leadership, and change initiatives• Serve as a trusted HR advisor to managers and employees on a range of HR matters across the employee lifecycle including best practice people management, HR policies, processes, employee entitlements, and other related inquiries• Manage and support key people processes and HR transactions such as onboarding, offboarding, performance management, compensation, DEIB, recruitment, and efforts related to the employee experience• Contribute to the creation and facilitation of training related to employee development• Strategize with leaders on reductions in force, conduct notification meetings, and prepare appropriatedocumentation• Implement a new HRIS to centralize and streamline workflows• Lead full-cycle recruiting for key staff positions• Champion DEIB initiatives and send out relevant communications to foster an inclusive environment and build community Show less • Administer employee engagement surveys and analyze survey data to identify drivers of engagement and actions to further enablement• Design solutions and implementation plans, facilitate organization change, follow up to assess improvement, and identify sustainment actions• Manage the progress of DEIB initiatives and strategic objectives; contribute to strategic DEIB direction with active coordination and planning of events and projects• Project manage building out a new learning management system• Facilitate onboarding of new employees and oversee their new hire experience• Collaborate with functional leaders to advance employee development programs• Support and guide managers as they develop their teams Show less

  • People Operations Manager

    Jul 2022 - Jun 2024

  • People Development Specialist

    Jul 2021 - Jul 2022
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  Seattle city light

  Sept 2024 - now

  People & culture business partner