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Joanne Emmanuel

Joanne emmanuel

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location of Joanne EmmanuelUnited Kingdom
Phone number of Joanne EmmanuelView Mobile No.
Followers of Joanne Emmanuel180 followers

  • Timeline

  • About me

    Customer Success Specialist

  • Education

    • University of ibadan

      1998 - 2005
      Bachelor of science (b.sc.) physiology, general

  • Experience

    • Psychological clinic

      Sept 2005 - Aug 2006
      Psychological clinic

      Administrative Officer

    • Mtn

      May 2008 - now

       Resolving all customers’ queries by using different software application within minimum time and providing feedback to customers. Educating subscribers on company product and services, coverage, corporate information, network related issues and value added services.  Escalating issues that cannot be resolved on one-call resolution to the back office support and escalation unit for quick resolution.

      • Customer Support Specialist

        May 2008 - now

      • MTN

        May 2008 - May 2023

  • Licenses & Certifications

    • Customer care professional

      The association of business practitioners (uk)