Experience

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  Infosys

  Aug 2000 - Oct 2008

  Clients: ABN Amro Bank, India, ICICI Bank, India BNSF Railway, FortWorth, TexasDevelopment, Customization and Implementation of banking products including Bankaway! and FinacleResponsibilities:  Product development for banking applications as part of Finacle ™ Customization of the product for specific client implementations Module lead during implementation at ABN Amro Bank, NBAD and ICICI Bank  Offshore team management, Coordination with Onsite team Quality control and Defect prevention Mentoring new comersKey Accomplishments: Mechanical Manpower planning- web based system : Offshore Project Lead Bankaway! Application: Various customization of this product and in porting the product to J2EE architecture. Show less

  • Onsite Project Manager

    Aug 2003 - Oct 2008

  • Offshore Project Lead/Software Developer

    Aug 2000 - Jul 2003
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  Bnsf railway

  Aug 2003 - Mar 2006

  Onsite project manager

  Client: BNSF Railway Fort Worth, Texas, USADescription: Design and development of the Real Estate Management System: This system was developed to inventory the real estate owned by BNSF and to streamline the transactions on the land. Was the primary resource for this project to handle from requirements till the implementation of the system.Responsibilities: Project Manager for BNSF’s Real Estate Management System development Project Management using PMP methodologies Business Process outlining, Requirement elicitation  GUI design, Database design and modeling  Project status reporting to stakeholders  Development, Unit and Integration Testing. Facilitation of User acceptance testing Show less

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  Texas instruments

  Apr 2006 - Sept 2008

  Onsite project manager

  Client: Texas Instruments Incorporated (TI), Dallas, Texas , USADescription: TI is redesigning their Product Specification System for providing better data integrity and ease of use to the users. The new system will be used to specify Assembly and Test specifications of a semiconductor device in a timely and efficient way.Responsibilities: Project Manager for TI’s Assembly and Test Specification System redesign project Requirement elicitation and Business Process outlining System Design and Modelling Risk identification, analysis and mitigation activities.  Quality planning, control and verification  Planning and management of Integration and User acceptance testing  Status reporting and managing expectations of users and management Show less

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  Independent

  Dec 2009 - Dec 2010

  Project management consultant

  Worked with small IT companies independently to provide project management guidelines and methodology to streamline their execution and delivery. - Independently handled the activities from contract till delivery- Analyzing the current execution process.- Designing and Documenting execution methodology- Implementation and training on new process

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  Emirates airline

  Dec 2010 - now

  Project manager, crm - loyalty

  - Responsible for Product Development and Service Level Management functions of loyalty product- Service Level management of corporate communications applications- Integral part of the pre-sales, sales and contract negotiation activities for the product- Responsible for delivery of projects worth approximately $25 million per annum- Full responsibility of managing diverse, International clientele. Clients include leading airlines from Central America, Europe, South Asia, Middle East and Far East- Build and maintain excellent rapport with the full customer team- Interaction and customer management of C level stakeholders at client side and internal team- Annual budget and resource planning for all clients Show less

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  Etisalat

  Nov 2014 - now

  Manager - product development

  - Accountable as the contact point with IT and Technology for Marketing Consumer Fixed Services Portfolio- Project , program management for Fixed (landline, TV and internet) products- Customer management and Business Analysis- Key participation in process improvement activities- Managing the project across multiple departments of the organization