Experience

• 

  Whitman associates, inc.

  Jun 2006 - Oct 2010

  Temporary agent

  Performed administrative duties for various businesses in Washington, D.C.

• 

  American university

  Sept 2006 - May 2007

  Assistant to the chair

  Department of Performing Arts: performed general administrative and reception duties to support the Chair, the department, and students

• 

  American university

  Aug 2007 - May 2008

  Office of merit awards assistant

  Office of Merit Awards: updated and restructured merit award database for audience targeting; researched merit awards; recruited scholarship applicants; planned and facilitated information sessions.

• 

  Hips

  Sept 2007 - Aug 2008

  Peer education intern and outreach volunteer

  Supported peer educator training program focused on HIV prevention; facilitated training sessions; redesigned curriculum materials; organized and facilitated support group meetings; served in the drop in center to direct clients to services related to health care, housing and career opportunities; performed street outreach to distribute HIV prevention materials and information about local support agencies; supported the volunteer training program; created pamphlets and flyers to advertise programs; organized fundraising activities; trained in needle exchange. Show less

• 

  Our place d.c.

  May 2008 - Aug 2008

  Drop-in center intern

  Served as first point of contact for new clients at nonprofit serving currently and formerly incarcerated women; completed client intake; assisted clients in obtaining copies of their birth certificates and identification, applying for transitional housing, researching and preparing for employment opportunities, and selecting clothing, toiletries and other items from the drop in center.

• 

  American university

  Aug 2008 - Dec 2009

  Teaching assistant for Gender in Society, an introductory course in gender studies; prepared course materials, lectured on course readings and gender theories, facilitated study groups and proctor exams Supported campus residents as they acclimated to their new environment; performed conflict mediation and emergency response; counseled students and referred them to campus resources; developed and implemented educational programs and social activities related to healthy relationships, stress-reduction, health and wellness.

  • Teaching Assistant

    Aug 2009 - Dec 2009

  • Resident Assistant

    Aug 2008 - Dec 2009
• 

  Meyer foundation

  Mar 2010 - Sept 2024

  Major accomplishments: • Managed Cloud file system implementation• Completed on-boarding for 6 new employees• Instituted new chart of accounts• Developed and managed budget reporting and reforecasting process• Coordinating/supporting grants management system implementation Responsibilities: • All responsibilities of previous role, except for accounts payable, receivable, and other junior accounting functions, transitioned to Finance and Operations Associate• Supervision and development of Finance and Operations Associate• Internal project management support and consultation Show less Major accomplishments: • Managed electronic timekeeping system implementation• Redesigned and formalized recruitment, hiring, and on-boarding processes, with specific attention to equity• Developed incident response plan• Developed and managed wellness program• Partnered in recruitment, hiring and on-boarding of Finance Manager, Front Desk Administrative Assistant, and Communications Manager• Supported the application of a racial equity lens to all Foundation work as a member of the Racial Equity Planning Committee • Partnered in the development of a formal telework policy and program• Rewrote all job descriptions to ensure consistency and compliance, clarify organizational structure and individual roles, and identify competencies• Provided consultation on complex and sensitive employee relations issues Responsibilities: • All responsibilities of previous role, except for administrative support for Finance and Operations Team, transitioned to Front Desk Administrative Assistant• Supervision and development of Front Desk Administrative Assistant• Business continuity and incident response planning• Strategic partner in incorporation of racial equity into human resources and operations • Human resource management• Development and management of annual operating budget• Support organizational culture/morale efforts of the executive team Show less Major accomplishments: • Designed, configured, and implemented SharePoint intranet• Coordinated troubleshooting and repairs of voicemail and phone system. Documented system configuration and administration requirements• Coordinated network assessment from RFP through completion• Managed migration from Microsoft Exchange to Office 365• Developed technology user and management manuals• Organized and facilitated annual “Operations Retreat” (total of three retreats over three years)• Managed virtualization of voicemail server• Supported migration of grants management system to SQL server and upgrade of grants management systemResponsibilities: • Develop, improve, document, and communicate accounting, technology, administrative, and human resource processes and policies• Infrastructural technology management and implementation, including user training• SharePoint administrator• Management of the administrative team• Facilities management including maintenance, repairs, and subtenant support• Emergency preparedness• Accounts payable; accounts receivable• Support for the annual audit and tax return• Administrative support to the Finance and Operations Team Show less

  • Operations Director

    Nov 2020 - Sept 2024

  • Operations Manager

    Aug 2017 - Nov 2020

  • Office Manager

    Aug 2015 - Aug 2017

  • Business Operations Associate

    Nov 2010 - Aug 2015

  • Meeting Coordinator and Receptionist

    Mar 2010 - Nov 2010