
Timeline
About me
Guest Service Manager at Le Centre Sheraton Montreal
Education

Beaconsfield high school
2010 - 2015High school diploma high school/secondary diplomas and certificates
Collège lasalle, montréal
2015 - 2018Diploma of collegial studies (dec) hotel, motel, and restaurant management
Ahlei - american hotel & lodging educational institute
2022 - 2022Hotel/motel administration/managementCertified Front Desk Manager (Full Service)
Experience

Hôtel william gray
May 2016 - Aug 2017Purchaser
May 2017 - Aug 2017Mini Bar Attendant
May 2016 - May 2017

Omni mont-royal hotel
Jul 2017 - Mar 2020Front desk agent
Gdi integrated facility services
Sept 2020 - May 2021Front desk managerCollège De l'ASFC / CBSA College

Aloft montreal airport
Feb 2021 - May 2021Night auditor
Best western® hotels & resorts
May 2021 - Mar 2022Front office manager
Sheraton montreal airport
Mar 2022 - Jul 2024Front office supervisor
Le centre sheraton montreal hotel
Jul 2024 - nowGuest services manager
Licenses & Certifications

Kéroul
Kéroul
Honors & Awards
- Awarded to Jerry Stepman, CFDMChampion de Service 2019 Jean-Francois Pouliot & Louise Brunet January 1, 2020 For participation and effort in providing exceptional service within the Front Office Department for 2019.
- Awarded to Jerry Stepman, CFDMChampion de Service 2018 Jean-Francois Pouliot & Louise Brunet January 1, 2019 For participation and effort in providing exceptional service within the Front Office Department for 2018.
- Awarded to Jerry Stepman, CFDMScholarship Awarded by ARQ for Best Food Category Association Restauration Québec (ARQ) April 1, 2018 Best presentation and concept for Food & Beverage for the English Hotel Management School.
- Awarded to Jerry Stepman, CFDMScholarship Awarded by ARQ for Best Final Project Association Restauration Québec (ARQ) April 1, 2018 First place prize for best concept and presentation of our final project for the English Hotel Management School.
- Awarded to Jerry Stepman, CFDM1st Place Scholarship Awarded by AGEL Association Générale des Étudiants du Collège LaSalle (AGEL) April 1, 2018 First place overall for the presentation and concept of our final project for Hotel Management.
- Awarded to Jerry Stepman, CFDMBHS Beacon Service Award Beaconsfield High School June 1, 2015 Award for Volunteering within the community.
- Awarded to Jerry Stepman, CFDMQAHN 2nd place photo/essay Award winner 2015 Quebec Anglophone Heritage Network June 1, 2015 Second place prize for the 2015 photo/essay contest.
- Awarded to Jerry Stepman, CFDMQuebec National Assembly – Youth in Action – Volunteer Challenge 2014-2015 Quebec National Assembly May 1, 2015 For going above and beyond in within the community and abroad for volunteer work.
Volunteer Experience
Humanitarian Work
Issued by Nicaragua on Feb 2015
Associated with Jerry Stepman, CFDMBanquet Server
Issued by LaSalle College on May 2016
Associated with Jerry Stepman, CFDMSupervisor
Issued by LaSalle College on May 2017
Associated with Jerry Stepman, CFDM
Languages
- enEnglish
- frFrench
- spSpanish
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