Isabelle Werle

Isabelle werle

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  • Timeline

  • About me

    Service Architect (MSP2) at European Commission

  • Education

    • Apmg

      2013 - 2013
      Prince2 foundation certification
    • Opsys

      2009 - 2009
      Itil v3 manager bridge
    • Snia

      2009 - 2009
      Snia storage network foundation
    • Iseb

      2008 - 2008
      Itil it service manager certification
    • Istya

      2008 - 2008
      Itil v3 manager bridge
    • Iseb

      2007 - 2007
      Itil foundation certification
    • Ecole industries graphiques - strasbourg

      1981 - 1983
    • Universite de lorraine

      2019 - 2020
      D.a.e.u a - literary daeu - a
  • Experience

    • Scitex

      Jan 1996 - Jan 2000
      Data management support specialist
    • Personnel decisions international

      Jan 2003 - Jan 2005
      Emea help desk team leader
    • Belgacom

      Jan 2006 - Sept 2009
      • Service Management

        Jan 2009 - Sept 2009
      • Service Level Manager

        Jan 2006 - Dec 2008
    • Arados consulting

      Sept 2009 - Dec 2017
      Principal consultant and co-founder

      No matter what your sourcing model is, in-house, outsourced, mixed, or very likely a mix of all, you want to understand the service requirements of your organization with regards to information management.Information Management decisions are critical to most organizations and are an opportunity to understand the information flow of the business. Infrastructure and storage events often enable server consolidation and high availability configurations and cater for data requirements based on normal growth, new, or expanding application, regulatory requirements, business acquisition, data management, identity management and technology refresh. Arados Consulting services are helping you do achieve just that and more: • Information Management Services, Service Delivery and creation of a Service Catalogue• Assessment and Audit Services• Information Management Infrastructure Strategy and Architecture• Business Continuance• Consolidation and Virtualization• Storage Management & Operations Show less

    • Nmbs-holding - sncb-holding

      Oct 2009 - Dec 2011
      Service management and project management consultant

      Development and Deployment of a Storage Service Catalog including service level, processes, automated cost calculation. Define and implement the cost collector and supporting tools and reports.Project management including vendor management to guarantee, RFP, design and planning. Determine and manage action plan to address gaps and issue at production stage. Develop improvement plan by closely following the supplier.

    • Hitachi data systems

      Jan 2011 - Mar 2011
      Service/project manager for storage migration project

      Successfully planned and managed the migration of all mission critical applications of CFL to a new storage housing environment, based on Hitachi enterprise storage. Achieved with no downtime, guided and communicated throughout the migration project completed in planned project timescale.

    • Cfl - société nationale des chemins de fer luxembourgeois

      Jun 2011 - Aug 2011
      Archive infrastructure consultant

      Define Service and target service level for the new archiving platform at CFL. Study Hitachi Content Archive Platform and provide recommendations to CFL.

    • Hitachi data systems

      Feb 2012 - Apr 2013
      Project planning coordinator

      Participate with solutions architects and infrastructure design architects to provide best migration strategy and planning. Recommend a migration planning taking in account all constraints and coordinating the storage migrations for the HDS and customer migration team. Provide information to customer and stakeholders regarding the migration and transition project which anticipate the right direction of the storage migration projects, its drivers and migration strategy. Work with customer operational teams to identify risks and mitigation. Subscribe to customer’s change management and apply to the migration project. Show less

    • Nestle

      Mar 2012 - Apr 2013
      Project planning coordinator

      Project Planning Coordinator in a very large-scale global storage migration program.

    • Total

      Dec 2013 - Dec 2014
      It project coordinator

      • Participate to the team continuous improvement : review and optimize internal team processes and workflows based on ITIL best practices and manage change• Improve, clarify and document cross team collaboration processes• Participate to IT projects as soon as they start to cope with operational aspects and coordinate these operational aspects• Manage technical deployment projects or important changes on infrastructure components, applications or architectures according to the specifications provided by the engineering teams Show less

    • European commission

      Jan 2015 - Sept 2016
      Project cooordinator (excite)

      • Lead the team of project managers and Architects• On charge of the project portfolio for Infrastructure and DC services• Manage Project management policy and reporting• Responsible for project sourcing and quality• Identify and solve problems occurring in projects• Coordinate and head communication within projects and toward customers• Provide support for multiple projects, project managers, architects

    • Active management consulting

      Jan 2016 - now
      Principal consultant and co-founder
    • European commission

      Nov 2016 - Feb 2017
      Project manager (msp2)

      • Manage Projects and provide policy and reporting• Responsible for project sourcing and quality• Identify and solve problems occurring in projects• Coordinate and communicate within projects and toward customers• Provide support for multiple projects

    • European commission

      Mar 2018 - now

      • Manage group of Project Managers • Manage Project management policy • Initiate, execute and complete projects • Perform risk analysis • Take charge of communications within projects (meetings, reports and presentations) • Control/monitor progress and quality for projects • Identify and solve problems occurring in projects • Initiation of escalation management, if necessary • Coordinate communication between the project team(s) and Commission personnel • Coordinate actions and tasks between contractor personnel and Commission staff • Report on project portfolio progress Show less

      • Service Architect (MSP2) at European Commission

        Nov 2018 - now
      • Temporary Project Coordinator (Portfolio Manager) (MSP2)

        Mar 2018 - Dec 2018
  • Licenses & Certifications

    • Prince2 foundation

      Apmg
      Oct 2013
    • Itil it service manager

      Iseb
      May 2008
    • Itil foundation

      Iseb
      Apr 2007
    • Amazon web services cloud practitioner

      Amazon web services (aws)
      Jan 2020
      View certificate certificate