
Timeline
About me
Business Operations Analyst | Customer Success Specialist | Onboarding Specialist | Social Communicator | Journalist | Sports Broadcaster | Voice Over Talent | Web Copywriter | Community Manager | Audiovisual Editor
Education

Fundación universitaria los libertadores
2016 - 2020Bachelor's degree journalismBachelor's degree in Social Communication - Journalism
Experience

Club social y deportivo maracaná
Dec 2017 - nowComentarista deportivoNarrator, commentator and main broadcaster of the final matches, friendlies and semifinals of the Maracaná Tournament and the Children's World Cup, tournaments in which major Colombian soccer schools participate, as well as professional and semi-professional clubs.

Fundación universitaria los libertadores
Aug 2019 - Feb 2020Journalist - editorBroadcaster, journalist and editor for the programs "Sigue La Onda", "Voces Que Miran" and "Millennials" of Libertadores Online, official radio station in Fundación Universitaria Los Libertadores.

Teleperformance colombia
Feb 2020 - May 2021Inbound customer service representativeBilingual customer service advisor for the Amynta campaign, an appliance warranty and insurance company in the United States.

Notipini
Jul 2021 - nowCommunity managerCommunity Manager for Notipini's Tik Tok page, which currently has more than 6,000 followers.

Nub7/8
Feb 2022 - Sept 2023Portfolio activation specialistOnboarding and Implementation Specialist in Cisco's Customer Experience area to provide the tools and knowledge that Cisco customers need to start using the Security Solutions they request in their enterprise agreements.

Zensar technologies
Sept 2023 - Apr 2024Portfolio activation specialistOnboarding and Implementation Specialist in Cisco's Customer Experience area to provide the tools and knowledge that Cisco customers need to start using the Security Solutions they request in their enterprise agreements.

Capgemini engineering
Apr 2024 - nowBusiness operations analystBusiness Operations Analyst in charge of developing creative solutions for business challenges, collaborating with multi-functional projects to identify areas for improvement within Cisco Security Suites, especially with alliances and the Cisco partner ecosystem in the US.Analyst for internal processes, data, and problems to identify benefits from enabling new capabilities.
Licenses & Certifications

Olympic games journalist
Vox academyJul 2021
Honors & Awards
- Awarded to Kristhian SanchezExceeding Expectations Cisco BU at Nub 7/8 Aug 2023 Awarded for being Cisco's best Portfolio Activation Specialist during Q4 of FY2023.
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