Experience

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  Lazaro's guest house

  Jan 2008 - Nov 2010

  Part-time

  As a high school student, this position helped me develop my sense of responsibility beyond the school setting. I had the opportunity to enhance my social skills through interactions with guests. During my shifts, I was responsible for check-ins and check-outs, preparing breakfast, ensuring guest satisfaction, inspecting rooms, and assisting in managing the cleaning staff. I also took on a leadership role during events to ensure guest satisfaction and smooth operations. Additionally, I gained experience as a waitress and bartender during functions. Show less

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  The corner bistrot

  May 2011 - Aug 2014

  Floor manager

  - Monitoring and maintaining inventory levels of food and supplies to ensure adequate supply levels- Training servers in proper customer service techniques, such as greeting customers, recommending menu selections and describing specials- Overseeing all aspects of the dining experience, including setting up reservations, seating guests and ensuring that guests have a positive experience- Maintaining order in the dining area by monitoring the volume of customers to ensure that wait times are reasonable- Coordinating meals with the kitchen staff to ensure that food is ready when needed- Managing the restaurant staff, including scheduling and planning, conducting performance evaluations and addressing any issues with staff members- Determining staffing needs based on special events, booked function, holidays, etc. and hiring accordingly Show less

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  Island xtreme

  Jun 2012 - Aug 2014

  Head gymnastic coach

  - Motivate, encourage, and inspire athletes in a positive and safe learning environment- Develop and implement a comprehensive training program for gymnasts, based on skills and abilities- Provide technical instruction and feedback on the execution of gymnastics skills- Create routines for performances- Follow up on invoicing and monthly/term payments- Design and create flyers for upcoming events and general information about the business

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  S&f car rental

  Jun 2014 - Aug 2014

  Internship

  - Update the companies database with new clients- Planning and scheduling the current and upcoming Car rental bookings- Organising booked car rental and Coordinating with clients- Filing receipts, signed contracts, and other important documents - Car inspections to ensure the client receives and returns their rental according to the companies policy- Design and Create flyers and social media post

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  Excellence in service

  Nov 2014 - May 2015

  English teacher

  - Follow the school curriculum and ensure lesson planning and classroom activities were student level specific- Ensure that the lessons are delivered according to the level of the students in the set class- Encourage, motivate and assist learners in a positive learning environment- Ensure students were making progress and identify students that might need further assistance- Assessment set-up and grading

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  Secret paradise resort

  Jun 2015 - Jun 2016

  General manager

  - Assisting with reservations for checkin and checkouts, booking activities and excursions for guest- Monitoring and maintaining inventory levels of food, drinks and other supplies to ensure adequate supply levels- Restaurant management and overseeing all aspects of the dining experience, including setting up reservations, seating guests and ensuring that guests have a positive experience- Staff management of room maintenance and cleanup for guest leaving and new guests arriving- Serving food and catering to guests- Resolve any conflict or problems guests might face to the best of my ability- Scheduling and weekly planning of staff shifts Show less

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  First steps kind

  Jul 2016 - Dec 2016

  Tefl english second language teacher

  - Train Teaching Assistants how to use the schools curriculum- Lesson planning and class activities for subjects (maths, English, science and art)- Encourage, motivate and assist learners in a positive learning environment- Setting assessments and grading - Give parents constructive feedback and write term reports

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  Nando's uae

  Dec 2016 - May 2017

  Assistant manager (assistant patrao)

  - Assist in opening new restaurants- Working alongside the General Manager (or Patrao)- Motivate, uplift and support the team to be the best they can be and deliver that Nando’s experience- Ensure staff follow Nando’s procedures in food preparation and plating- Daily Cash up- Closing and opening restaurant according to Nando’s SOP’s- Ensuring that all food safety procedures are followed including ensuring that food is stored at proper temperatures, checking expiration dates on food items, and ensuring that food is washed before being served- Monitoring and maintaining inventory levels of food and supplies to ensure adequate supply levels- Maintaining order in the dining area by monitoring the volume of customers to ensure that wait times are reasonable and within accordance to SOP’s- Managing the restaurant staff, including scheduling and planning, conducting performance evaluations and addressing any issues with staff members Show less

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  Word of mouth catering & events

  Jul 2017 - Aug 2019

  General manager & event marketing manager

  - Establish new client connections - Kitchen and food management- Social media management which includes creating and designing posts- Taking orders and delivering orders for daily catering meals - Meeting prospective clients and planning their events according to their specifications- Determining staffing needs based on special events, booked function, holidays, etc. and hiring accordingly- Planning and working with other vendors to ensure client events run smoothly- Setting up daily meals for the month - Finding suppliers in order to fulfil set menu's- Monitoring and maintaining inventory levels of food and supplies to ensure adequate supply levels for daily menu, events and functions - Ensuring that all food safety procedures are followed including ensuring that food is stored at proper temperatures, checking expiration dates on food items, and ensuring that food is washed before being served Show less

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  Sk swim school

  Oct 2020 - now

  Swim instructor

  - Setting up swimming program - Training new coaches to ensure they follow the swimming program- Scheduling current and new swimmers into time slots available- Contact parents of swimmers for scheduling and to give feedback on swimmers progress- Daily lesson planning - Encourage, motivate and assist swimmers in a positive learning environment - Gather swimming times and give feedback to swimmers- Identify swimmers progress and move them up to the appropriate swimming level Show less

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  Brescia house school

  Jan 2021 - now

  Swim instructor

  - Assist the Head coaches with the learn to swim swimmers- Deliver lessons in a positive environment - Encourage and motivate swimmers- Main focus is to work with learners who need assistance in the water - Follow the swimming program

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  Ukari

  Aug 2023 - now

  Founder and director of ukari pty ltd