Rusheyne Smith, BBA

Experience

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  The Insurance Company of The West Indies

  Apr 2012 - Aug 2012

  Data Entry Clerk

  • Complete all assigned data entry request and tasks within timeframes.• Compiled, sorted and prioritized customers information into a local database.• Maintain ongoing accounts.

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  VXI Global Solutions, LLC

  Nov 2017 - Jan 2018

  Inbound Customer Service Representative

  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.• Data entry and research as required to troubleshoot customer problems.• Ensure customer satisfaction and provide professional customer support.• Knowledgeable of services and products provided. • Maintaining a positive, empathetic and professional attitude towards customers at all times.

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  Ryan's Family Amusement

  May 2018 - Sept 2018

  Sales Associate

  • Received and disbursed money.• Counted cash in drawer at the beginning and the end of shifts.• Displaying great customer service whilst resolving customer complaints.• Connect customers to quality products daily.• Maintain accurate and attractive merchandise displays.• Processing debit card transactions and validating cheques.• Checked identification for proof of age and refusing alcohol to those underaged. • Computing and recording transactions using a special software program. Show less

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  Shaw's Supermarkets

  May 2018 - Sept 2018

  Cashier

  • Received and disbursed money.• Processing debit card transactions and validating cheques.• Displaying great customer service whilst resolving customer complaints.• Computing and recording transactions using a special software program.

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  All Wrapped Up Jamaica

  Oct 2018 - Nov 2018

  Operations Administrative Assistant

  • Improving operations and exceeding plan quality. • Supervised team members, ensuring excellent quality control and productivity goal.• Replenished all low level or damaged products. • Lead top performance operations team.• Compare and match purchase orders with invoices and keep necessary records.• Delegate assignments and tasks to team members.

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  The Smith's Enterprise

  Nov 2018 - Dec 2020

  Restaurant Supervisor

  • Ensure customer satisfaction through promoting excellent customer service.• Maintain quality control for all food served.• Oversee all the front and back of the house restaurant operations• Respond to customer’s complaint tactfully and in a professional manner.

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  Walmart

  Mar 2021 - May 2021

  Self Check Out Host

  • Ensure customer satisfaction through promoting excellent customer service.• Greeting all customers as they approach the self-checkout in a friendly and polite manner.• Adheres to all policies and standard operating procedures.• Educating customers on the efficient use of self-checkout.

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  The Logit Group, Inc.

  May 2021 - Dec 2021

  Telephone Interviewer

  • Listened and talked to people from a range of varying ethnic backgrounds.• Recorded information accurately and honest. • Collected facts and opinions by interviewing people.• Established rapport and was able to read verbatim with clarity.