Rounak Lenka

Rounak Lenka

Senior Process Associate

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location of Rounak LenkaDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Senior business advisor at SKY Network | Business development manager | IT services | Client servicing | Operations | Process associate | Events supervisor

  • Education

    • Amity University Kolkata

      2015 - 2018
      Bachelor of Arts - BA Mass Communication/Media Studies 7 (CGPA)

      Activities and Societies: Film making, news reporting, radio jockeying, print writing, photography, advertising, branding, interviews, crowd management, event management A complete study of media, journalism and all the aspects pertaining to them

    • National College of Ireland

      2021 - 2023
      Master of Science in Management Business Administration and Management, General

      Activities and Societies: International business, finance, cloud computing, human resources, strategy development, natural language processing, marketing, sales, business development, administrative A complete study of marketing, management and all the aspects pertaining to them

  • Experience

    • Marble Box

      Oct 2018 - Aug 2019
      Senior Process Associate

      Key role - To manage discrepancies and rectify them in the insurance documents of American clients and to also make sure the database is regularly updated for a better functioning.

    • BYJU'S

      Aug 2019 - Jan 2020
      Business develpment manager

      Key role - To manage a team of business development associates, to make sure excellent revenue is generated on a weekly basis and to make sure that the business is developed at par with the targets.

    • Concentrix

      Feb 2020 - Sept 2021
      Senior Advisor

      Key role - To solve the customers’ queries irrespective of any department and to advise any necessary changes to the SOP and database of the company’s services for a smoother functioning, better efficiency and satisfactory results.

    • Sword Security Group

      Oct 2021 - Apr 2023
      Dublin senior event supervisor

      The primary role of the job was to manage the inflow and outflow of the crowd in big shows and to help them in every possible way when required. The role also included customer service at the highest level and the goal was the smooth functioning of all kinds of indoor and outdoor events.

    • Sky

      May 2023 - now
      Senior Business Advisor

      The primary role is to make sure the different business prospects and ideas are analysed and improvised from time to time so that the revenue stays at par with the market standards.

  • Licenses & Certifications

    • Implementation of Data analytics solutions using Microsoft Excel

      Great Learning
      May 2023
      View certificate certificate
    • Best First Search in Artificial Intelligence

      Great Learning
      May 2023
      View certificate certificate
  • Honors & Awards

    • Awarded to Rounak Lenka
      Letter of reccomendation University of San Francisco May 2017 Impressed with my efforts, efficiency and quality work with the representatives from the University of San Francisco on a project called ‘Mission treat cleft’, backed by an NGO called ‘Operation smile’, the university itself awarded me with a letter of recommendation which had an open invitation for me to visit San Francisco and study in their university.
  • Volunteer Experience

    • Operations Supervisor

      Issued by Operation Smile on May 2017
      Operation SmileAssociated with Rounak Lenka
    • Welfare Officer

      Issued by Rotary International on Jan 2015
      Rotary InternationalAssociated with Rounak Lenka