Rounak Lenka

Experience

• 

  Marble Box

  Oct 2018 - Aug 2019

  Senior Process Associate

  Key role - To manage discrepancies and rectify them in the insurance documents of American clients and to also make sure the database is regularly updated for a better functioning.

• 

  BYJU'S

  Aug 2019 - Jan 2020

  Business develpment manager

  Key role - To manage a team of business development associates, to make sure excellent revenue is generated on a weekly basis and to make sure that the business is developed at par with the targets.

• 

  Concentrix

  Feb 2020 - Sept 2021

  Senior Advisor

  Key role - To solve the customers’ queries irrespective of any department and to advise any necessary changes to the SOP and database of the company’s services for a smoother functioning, better efficiency and satisfactory results.

• 

  Sword Security Group

  Oct 2021 - Apr 2023

  Dublin senior event supervisor

  The primary role of the job was to manage the inflow and outflow of the crowd in big shows and to help them in every possible way when required. The role also included customer service at the highest level and the goal was the smooth functioning of all kinds of indoor and outdoor events.

• 

  Sky

  May 2023 - now

  Senior Business Advisor

  The primary role is to make sure the different business prospects and ideas are analysed and improvised from time to time so that the revenue stays at par with the market standards.