Deepthi Gavini

Experience

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  Cognizant

  Jul 2021 - Aug 2022

  Worked as Program Analyst Trainee. Dealt with SharePoint and create sites using Power automate and Power apps and modifies existing sites using Cloud Flow according to client requirement.Assisted in analyzing requirements, organizing, reporting, and planning the development of SharePoint applications for efficient functionality, resulting in an increase throughout and a significant reduction in overtime.I actively participated in developing a reporting framework that organized and presented key departmental metrics and KPIs, enabling data-driven decision-making and contributing to an increase in the quality of deliverables.Identified and addressed recurring communication breakdowns within the project management process and collaborated with the team to streamline communication protocols, resulting in a reduction of missed deadlines within three months.Worked closely with the project team to identify client pain points, implemented targeted changes, and achieved an increase in client satisfaction scores. Show less

  • Program Analyst

    Oct 2021 - Aug 2022

  • Internship Trainee

    Jul 2021 - Sept 2021
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  Western Michigan University

  Sept 2022 - May 2024

  Student Employee at Dining center

  Learnt:How to work with others in a busy environmentCustomer service communication skillsMaintaining a balance between speed and quality

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  Heil Environmental

  May 2024 - now

  Manufacturing Engineering Intern