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Emily French

Emily French

Pharmacy Technician

Followers of Emily French58 followers
location of Emily FrenchGarland, Texas, United States

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  • Timeline

  • About me

    Technology Operations Specialist at Thomson Reuters

  • Education

    • The University of Texas at Dallas

      2009 - 2013
      Bachelor's degree Business Administration, Management and Operations

  • Experience

    • Walgreens

      Mar 2007 - Apr 2019
      Pharmacy Technician

    • Thomson Reuters

      Jan 2018 - now

      Second-tier call center specialist, assisting front line representatives with more difficult questions, handling customer escalations and complaints. Worked on the front line call center answering customer inquiries about Thomson Reuters ONESOURCE Tax products.

      • Customer Operations Specialist

        Nov 2019 - now

      • Product Support Specialist

        Apr 2019 - Nov 2019

      • Product Support Representative

        Jan 2018 - Apr 2019

  • Licenses & Certifications