Mh Linkon

Mh Linkon

Assistant System Engineer

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location of Mh LinkonMirpur, Dhaka, Bangladesh

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  • Timeline

  • About me

    Senior Executive | BRACNet Limited | Former Asst. System Engineer at Amber IT Ltd | Former System Engineer at Step Media Ltd | MTCNA | BSc in CSE | BUBT | 6+ years in IT & Networking | Passionate about Linux & DevOps

  • Education

    • Saic institute of management and technology

      2014 - 2018
      Computer Science and Engineering Computer Technology/Computer Systems Technology
    • Sher-e-Bangla Nagor Government Boys High School

      2012 - 2014

      Activities and Societies: Ex-Cadet at BNCC (Bangladesh National Cadet Corps)

    • Pirerbag Government Primary School

      2002 - 2007
      Primary School
    • Bangladesh University of Business & Technology - BUBT

      2020 - 2024
      Bachelor of Science - BS Computer Science
  • Experience

    • Amber IT Ltd

      May 2019 - May 2024
      Assistant System Engineer

      1. Installing, configure, implementation and maintenance of networking devices like Mikrotik, Switch, Access point (Unifi, Cambium etc.), Home router and diagnose problem.2. Ensure technical support to clients according to online ticketing system.3. Providing support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.4. Providing outside physical support for network implementation or check if needed.5. Providing IP information and upgrade or downgrade the bandwidth for new installation at billgenix.6. MAC binding in router to register new devices of the clients with the network.7. Create Firewall rules to restrict or open the VPN, SMTP ports and DNS Redirection.8. Network performance monitoring and reporting. Monitor all the problems of ISP with monitoring tools such as Zabbix, SNMP, Cacti, MRTG etc. Take immediate action while anything goes down or seems abnormal.9. Logical portion of the handover of home connectivity ensuring proper bandwidth with QOS.10. Corresponds with IIG (BDHUB) for bandwidth, latency or site access related issue.11. Corresponds with billing dept. for any billing related issue.12. Maintaining NMS and bandwidth usage against requirement.13. Help remote zone engineers for physical support.14. create new ticket and client support on base social complain.15. Maintain daily work report on report tracking system and do other responsibilities provided by team Show less

    • BUBT IT Club

      May 2022 - Aug 2024
      General Member
    • European IT Institute

      Jul 2022 - now
      Mentor

      Technical Trainer – CCNA, MTCNA, RHCSA

    • Step Media Ltd

      Jun 2024 - Jan 2025
      System Engineer

      Manage day-to-day IT security operations to ensure system integrity and security.Install and configure high-end routers, switches, network security appliances, Mikrotik routers, firewalls, and related equipment.Install operating systems, application software, and system management tools.Ensure optimal availability and performance of systems and infrastructure.Conduct in-house training sessions to enhance staff skills and knowledge.Maintain effective interdepartmental communication.Monitor and maintain backbone and core networks.Plan and manage IP addressing for new and existing internet customers.Perform bandwidth upgrades or downgrades for users as required.Troubleshoot and maintain IT equipment, including PCs, servers, laptops, printers, CCTV systems, routers, switches, and firewalls.Configure, troubleshoot, and maintain Active Directory, DNS Servers, and File Servers on Windows platforms.Ensure system security, resolve failures, and perform regular scheduled backups.Develop and implement system restoration and disaster recovery plans.Diagnose and resolve hardware, software, and network connectivity issues.Address temporary bandwidth upgrades, critical network issues, and Wi-Fi solutions.Offer technical support to MD, DMD, COO, and other senior management, both in person and via phone or email, and notify them of bandwidth upgrades. Show less

    • BRACNet Limited

      Feb 2025 - now
      Senior Executive - Solution & Support
  • Licenses & Certifications