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Emma Day

Emma Day

Emergency Dispatcher

Followers of Emma Day19 followers
location of Emma DayWilmington, Massachusetts, United States

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  • Timeline

  • About me

    Direct Support Staff Malden DA Office

  • Education

    • Western New England University

      2015 - 2019
      Criminal Justice Criminal Justice and Corrections

    • Lyman Hall High School

      -
      High School Diploma

  • Experience

    • Transit Police Department

      Nov 2019 - Sept 2022
      Emergency Dispatcher

      Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official police units.Completed appropriate forms and radio announcements for police department needs such as BOLO requests.Exceeded goals through effective task prioritization and great work ethic.Relayed latest information to first responders and other agencies via electronic means, telephone calls and radio responses.

    • Middlesex District Attorney’s Office

      Sept 2022 - now
      Support Staff

      Manages and initiates complaints appropriately and efficiently.Accurately gets court notices out on time to civilians and law enforcement personnel.Updates, maintains, and tracks court cases, dates, and procedures.

  • Licenses & Certifications

    • Emergency Police Dispatcher Certification (EPD)

      NATIONAL EMERGENCY COMMUNICATIONS ORGANIZATION NETWORK
      Nov 2019

    • Chief's Commendation Award

      Transit Authority Police Department
      Dec 2021

    • Communications Training Officer

      APCO International
      Jun 2022