Pawan Kumar Verma

Experience

• 

  Outlook Publishing (India) Pvt. Ltd.

  Jul 2007 - Jan 2008

  Relationship Executive
• 

  CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED

  Jan 2008 - Jan 2010

  Relationship Manager
• 

  IIFL (India Infoline Group)

  Feb 2008 - Oct 2008

  Relationship Manager
• 

  The MobileStore Limited

  Mar 2010 - Feb 2014

  Senior Store Manager

  ACCOUNTABILITIES AND RESPONSIBILITIES Customer Services • Ensure that each customer receives courteous and prompt service • Follow the organization’s customer service model “HELPS” • Build customer confidence by making the stodealer• erience interactive, engaging and reassuring • Handle customer inquiries related to product offerings, pricing, billing etc. • Handle customer issues/ queries Sales• Meet sales objectives • Have 100% knowledge of all the products and services being offered • Drive the execution of promotions and offers • Drive the sales of the Value Added Services and Non handsets business Managing Inventory and Shop Floor• Ensure that the ageing inventory is less than the norms published • Ensure that the merchandising of products is done as per the standards specified • Set up promotional material and displays • Ensure that the store pilferage is below norms • Maintain the visual appearance, hygiene and presentation of the store Process Compliance • Follow the Standard Operating Procedures for Store • Handle Cash responsibilities and Deposits • Adherence to the Company rules & regulations. • Ensure the procedures on Statutory Compliance are followed • Schedule staff shifts and their weekly offs Store Team Building and Development• Build the motivation levels of the team members and drive the store team towards meeting the objectives • Manage, coach and evaluate the team members, in order to give the necessary support and drive the employee towards optimum performance • Build a sales organization having expertise in the product knowledge Top Achievement:Awarded (Target Vs Achieve,value, acc,Ex warranty, Mobile Insurance,outlet parameters) Show less

• 

  Intex Technologies (India) Ltd.

  Mar 2014 - Oct 2018

  Handling channel management of ISA program, Sell Out manager, Responsible for Tertiary of Madhya Pradesh ISD Retails. Maintain healthy relationship with SS, Distributer and dealer Responsible for Secondary Vs Tertiary Sale of All ISD and Channels in Madhya Pradesh Distributor management & Competition trackingRecruiting Maintaining and train to all ISD Increasing business opportunities through various routes to marketSetting sales targets for all ISAAllocating outlet to Top Retail Outlet Developing sales strategies Monitoring team's performance and motivating them to reach targetsCompiling and analyzing sales figuresPlan, organize, direct and control sales staff to meet these objectives.Monitor each salesperson's daily performance and compare it with that month's objective Show less Awarded Best ISA team in west zone Winner of Bangkong Trip (Intex Emerge) Winner Contest of Meet to MD Managing Tertiary of 2SS and 14Distributer with 40+ ISD Team Business Handling of 2.5cr + Maintain healthy relationship with SS, Distributer and dealer Responsible for Secondary Vs Tertiary Sale of All ISD and Channels in assigned AreaEnsure merchandise for New products or Schemes & Proper deployment at all Point of in the trade with the help of team and channels partnersDistributor management.& Competition trackingHanding MIS activitiesRecruiting Maintaining and train to all ISD Increasing business opportunities through various routes to marketSetting sales targets for all ISAAllocating outlet to sales representativesDeveloping sales strategies targetsMonitoring team's performance and motivating them to reach targetsCompiling and analyzing sales figuresPlan, organize, direct and control sales staff to meet these objectives.Monitor each salesperson's daily performance and compare it with that month's objective Show less

  • Tertiory Manager

    Dec 2014 - Oct 2018

  • Team Leader

    Mar 2014 - Nov 2014
• 

  Nokia

  Nov 2018 - Oct 2019

  FF Area Sales Manager

  Channel Management, Sell out

• 

  ElasticRun

  Nov 2019 - Apr 2022

  City Manager

  Sales & Operations in FMCG