April Douglas, CAM

Experience

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  Medford Property Company

  Aug 2004 - Dec 2012

  Leasing Consultant to Property Manager

  Began property management career as a Leasing Consultant. Provided exceptional customer service which led to strong retention rates and above average closing ratios. Implemented processes and policies that created more efficiency within the office for myself and my teammates. By demonstrating strong leadership skills and a team-oriented work ethic, I advanced in my position and led the team that increased occupancy 17 percent in 6 months.

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  CF Real Estate Services

  Dec 2012 - Mar 2017

  Property Manager

  Knowledgeable in every aspect of operations including leasing, administration, accounting, maintenance, advertising and marketing; due diligence and acquisitions; budgeting; creating and maintaining strong resident relations; maintaining company occupancy, leasing, retention, delinquency and customer service standards; ensure that budgeted income is attained and that expenses are kept within the budget; supervision of over 20 employees including hiring, training, staffing, and promotions.

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  Greystar

  Mar 2017 - Aug 2018

  Executive Manager

  Restructured and managed operations for 2 distressed properties while also working with 6 surrounding HOA’s that had rights at the properties. Developed and implemented strategy for marketing, leasing, retention, service, collections, and expense control to achieve optimal success. Worked cohesively with client to determine accurate cash projections and property goals to achieve stability and position the properties for sale. Researched and analyzed financial reports. Completed capital expenditure analysis to present to current and prospective investors. Coached, motivated, recruited, hired, and trained staff of 14 associates. Show less

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  CF Real Estate Services LLC

  Oct 2018 - Sept 2019

  Senior Property Manager
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  Denton Floyd Real Estate Group

  Sept 2019 - now

  Vice President of Operations