
Hannah Kovacs
Customer Service Representative

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About me
Study Start-up Specialist at CMAX Clinical Research
Education

University of Adelaide
2018 - 2018Research Placement Pharmacogenomics High DistinctionCollaborating with a small group of university peers under the supervision of Dr Daniel Barratt at Adelaide Medical School to design, conduct and interpret the results of an experiment addressing genetic determinants of analgesic response in Indigenous peoples of Australia and Papua New Guinea.Project included:- analysing literature to identify pharmacokinetic and pharmacodynamic genes of interest- general laboratory tasks including pipetting, vortexing and disinfecting-… Show more Collaborating with a small group of university peers under the supervision of Dr Daniel Barratt at Adelaide Medical School to design, conduct and interpret the results of an experiment addressing genetic determinants of analgesic response in Indigenous peoples of Australia and Papua New Guinea.Project included:- analysing literature to identify pharmacokinetic and pharmacodynamic genes of interest- general laboratory tasks including pipetting, vortexing and disinfecting- genotyping 100+ DNA samples - data analysis (IBM SPSS)- research report - communicating findings at poster conference to an audience consisting of peers, academics and senior researchers Show less

University of Adelaide
2016 - 2018Bachelor of Health and Medical Sciences Neuroscience 6.4/7Activities and Societies: Adelaide Health Sciences Society (AHSS), Adelaide University Harry Potter Society

Flinders University
2019 - 2020Bachelor of Psychological Studies (Graduate Entry)Activities and Societies: Horizon Professional Development Program, EPSW Students as Partners, Flinders Psychology Students' Association, Wellbeing Ambassador Program
Experience

Drakes Supermarkets
Sept 2012 - Feb 2021Customer Service Representative- upheld excellent standards of customer service that is team-based and consistent in a fast-paced environment - efficient and accurate execution of transactions- liaised with department heads to ensure smooth weekly special transitions, including ticket allocation and removal- trained staff in register operation and ticket allocation

CMAX Clinical Research
Feb 2021 - nowPlanning, coordinating, monitoring and performing study activities associated with early phase clinical trials to a high standard of quality and in accordance with Standard Operating Procedures and relevant regulations/guidelines. Common duties include overseeing dosing and on-study assessments, protocol review, source documentation design, logistics, EDC query resolution and data entry, ISF maintenance, and ethics submissions. Provided project support in multiple early phase clinical trials in accordance with ICH GCP Guidelines. Duties included processing participant eligibility, tracking safety laboratory results, performing on-study assessments, and assisting with source documentation design.
Study Start-up Specialist
Apr 2025 - nowSenior Study Coordinator
Sept 2024 - Apr 2025Study Coordinator
Mar 2022 - Sept 2024Study Assistant (Project Teams)
Feb 2021 - Feb 2022
Licenses & Certifications

Cultural orientation for working with Indigenous Australians
Western Australia Centre for Rural HealthMar 2019
Volunteer Working With Children Check
Department of Human Services SADec 2020
HLTAID001 - Provide cardiopulmonary resuscitation
Safe Place TrainingJun 2021
Disability Services Employment Screening
Department of Human Services SADec 2020
National Criminal History Check
Australia PostDec 2020
ICH Good Clinical Practice
CMAX Clinical ResearchFeb 2020
Aged Care Sector Employment Screening
Department of Human Services SADec 2020
Vulnerable Person Related Employment Screening
Department of Human Services SADec 2020
Accidental Counsellor
Flinders UniversitySept 2020
Standard Mental Health First Aid
Mental Health First Aid AustraliaSept 2019
Honors & Awards
- Awarded to Hannah KovacsInvitation for Membership Golden Key International Honour Society May 2021 Issued to the top 15% of students across all academic disciplines at Flinders University, reflecting outstanding academic achievement.
- Awarded to Hannah KovacsHorizon Platinum Award Flinders University Horizon Professional Development Program Dec 2020
- Awarded to Hannah KovacsHorizon Gold Award Flinders University Horizon Professional Development Program Dec 2019
- Awarded to Hannah KovacsHorizon Silver Award Flinders University Horizon Professional Development Program July 1, 2019
- Awarded to Hannah KovacsPrincipal's Scholarship The University of Adelaide January 1, 2014 These scholarships are available to commencing University of Adelaide students, nominated by their school principal, on the basis of high academic merit (ATAR > 80), who have also made a significant contribution to their school and to the wider community.
Volunteer Experience
Text Crisis Supporter
Issued by Lifeline Australia on Feb 2021
Associated with Hannah KovacsTreasurer
Issued by Flinders Psychology Students' Association (FPSA) on Jan 2020
Associated with Hannah KovacsWellbeing Ambassador
Issued by Flinders University on Apr 2020
Associated with Hannah KovacsClient Intake Assistant
Issued by OkToTalk on Jun 2020
Associated with Hannah Kovacs
Languages
- enEnglish
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