Experience

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  Hotel inder residency

  Apr 2007 - Sept 2007

  Industrial trainee

  During my six-month industrial training at Hotel Inder Residency in Ahmedabad, I gained hands-on experience in Front office, Housekeeping, and Food and Beverage departments. I actively participated in creating projects for the Institute, showcasing my ability to apply theoretical knowledge to real-world scenarios.

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  Aamby valley city, sahara india flagship project

  Jan 2008 - Mar 2009

  Food and beverage executive

  In my role as a Food and Beverage Executive at Aamby Valley City, I was responsible for ensuring exceptional guest experiences through efficient service and stock management. I also handled guest queries and successfully managed banquet activities, contributing to the overall success of the food and beverage services at the prestigious Sahara India Flagship Project in Pune.

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  Orion edutech pvt. ltd.

  Mar 2014 - Mar 2015

  Hospitality trainer

  In my role as a Hospitality Trainer at Orion Edutech Pvt. Ltd. in Kolkata, West Bengal, I was responsible for providing comprehensive training in hospitality management, corporate management, and personality development. I led the training efforts for the Birbhum district center, ensuring that all students received top-notch education and support. Additionally, I played a key role in assisting with student placement, helping individuals secure rewarding positions in the industry.

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  Neharu yuva kalayan under aliah university project

  May 2015 - Aug 2015

  Hospitality trainer

  In my role as a Hospitality Trainer at Neharu Yuva Kalayan under Aliah University project in Kolkata, I provided comprehensive training on front office, food and beverage service, and housekeeping. I was responsible for creating daily class reports, developing content, and conducting assessments to ensure student success. By guiding students to improve their presentation skills, I helped them become more confident and effective in their roles.

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  Orion edutech pvt. ltd.

  Apr 2016 - Mar 2017

  Food and beverage trainer

  In my role as a Food and Beverage Trainer at Orion Edutech Pvt. Ltd. in Kolkata, India, I provided comprehensive training in food and beverage, housekeeping, and quality-related tasks. I utilized various methods such as case studies, lectures, and role play to ensure effective learning outcomes for the team. Additionally, I managed daily reports for management and handled MIS tasks to support the overall project success.

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  Swiggy

  Dec 2017 - May 2018

  Product trainer

  • Conducted engaging training sessions for partners at Swiggy using live demonstrations, role play, video analysis, and PPT presentations.• Facilitated comprehensive induction programs for new employees, educating them on delivery application functions, organizational policies, and safety protocols with engaged in content creation

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  Quess corp limited

  Jun 2018 - Nov 2022

  Assistant manager learning and development

  In my role as Assistant Manager- Learning and Development at Quess Corp Limited, I conducted TNA analysis, developed training content, and led training sessions on various topics including Housekeeping, Food & Beverage Service, and Health & Safety for the East Region. Additionally, I was an integral part of the Internal ISO audit team, ensuring adherence to quality standards within the organization.As per client request, we conducted various skill development sessions as well as safety sessions for the whole East zone. Responsible for handling the end to end training for East zone. Show less

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  Iifl samasta finance limited

  Nov 2022 - now

  Deputy manager training

  In my role as Deputy Manager Training at IIFL Samasta Finance Limited in Kolkata, West Bengal, I was responsible for conducting orientation sessions for new employees, developing content for sessions, and analyzing training needs to enhance employee performance. I collaborated with stakeholders to ensure training programs aligned with company goals and objectives, ultimately contributing to the professional development of employees.Responsible for handling end to end training for West Bengal, Assam, Tripura, Arunachal Pradesh. Show less