Experience

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  Kibo safari camp

  Jan 2013 - Jul 2013

  I.t manager

  ➢ Supervised office operations and coordinated work schedules.➢ Provided training and guidance for new employees within theI. T department.➢ Organized and evaluated office procedures to ensure aneffective and efficient flow of work.

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  Insynque solutions limited, nairobi kenya

  Aug 2013 - Aug 2014

  Assistant i.c.t officer

  ➢ Designed custom graphics and design for Web sites.➢ Skilled in the use of several desktop MS office suite programs,graphic design programs.➢ Maintain, upgrade cyber-attacks on secure networks.➢ Provide support and technical services for users.➢ Oversaw design direction for weekly original content updates➢ Coordinated multiple projects simultaneously.

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  Jabbal ltd

  Oct 2014 - Aug 2015

  I.t administrator

  ➢ Overseeing work schedules and delegating duties in theteam.➢ Provided support to I.T users in the company.➢ Created network for users to access the intern et and printingfacilities.➢ Maintain and coordinate all IT – related matters including data,wireless communications, mobile technology, telephony,security, and computer hardware and software.➢ Maintain and improve the internet connections.➢ Monitor network utilization and effective performance fornetworks optimization, reliability and availability.➢ Ensured that the network is operating properly and that allemployees have the ability to communicate through theInternet. Show less

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  Diamond trust bank hq

  Sept 2016 - now

  Operations officer - clearing department

  ➢ Clearing cheques processes, confirming cheques usingspecial sybrin tools, processing unpaid cheques, making dailyreports of chqs and making callbacks to clients to confirmpayments.➢ Customer Set-up and Maintenance in Alternate channels.➢ Administrate customer service relationships to a least meetcustomer outlooks at all times.➢ Maintain static data and Agent applications.➢ Booking and liquidation of fixed deposits & Monitoring fixeddeposits rates.➢ Oversees Truncation, reorders cheque processes.➢ Handling cheque book orders via mobile banking platforms,branch requests and new accounts.➢ Use of Core Banking Systems e.g. Oracle Flexcube, SybrinCOS, Sybrin BPM, SWIFT Interface Installation and Projectcoordinator of straight through processing-(STP) system.➢ Support for bespoke banking systems-creating, deleting andchanging account permissions. Show less