Experience

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  Cognizant

  Oct 2014 - Sept 2017

  Senior process executive

  • Evaluates and processes claims in accordance with company policies and procedures, as well as to productivity and quality standards. • Interprets and processes routine and less complex claims including CMS 1500 and UB04.• Reviews and analyzes data from system-generated reports for in-process claims in order to identify and resolve errors prior to final adjudication. • Alerts the Director of Claims and Supervisor about aging issues as well as provider billing problems.• Maintains current knowledge of UHS member benefits, policies and procedures, provider network development and contract issues, processing system issues, state regulations, and industry standards for claims adjudication. • Consistently maintains production and quality standards based on quality control expectations. Show less

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  Aegis peoplesupport, inc.

  Jun 2018 - Dec 2018

  Senior executive

  • Adheres strictly to compliance and operational risk controls in accordance with firm and regulatory standards, policies and practices• Handling periodic travel arrangements for manager, and for direct reports• Working with Department technical personnel to keep computer functions and applications such as Outlook, , printers and mobile communication devices operative• Create and manage a variety of complex material, including correspondence, memos, reports, presentations and confidential material• Answering phone lines and attending to e-mails / mail correspondence and distribution• Preparation of reports, documentations, presentations, meeting agendas and minutes• Liaise with internal and external stakeholders across multiple time zones• Coordinate travel and corresponding itineraries• Prepare expense reimbursements and invoices for payment• Maintain calendar, schedule appointments, book rooms, and arrange equipment Show less

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  Teleperformance

  Feb 2019 - Nov 2021

  Relationship executive - flipkart

  ● Improved in-store promotions through vendor collaborations, increasing sales by 25%.● Optimized promotional strategies to enhance customer engagement metrics across multiple channels.● Conducted market analysis to identify short-term and long-term trends, aligning with organizational goals.

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  Meesho

  Oct 2021 - Apr 2024

  ● Spearheaded a 10-member team to execute targeted promotional strategies, leading to a 15% revenue boost during high-traffic campaigns.● Developed efficient ad spend strategies that improved ROI by 20% and reduced waste by 40%.● Implemented a new CRM system, streamlining processes for 600+ agents and enhancing agent efficiency by 20%.● Led the ‘Active Upsell’ initiative, generating an additional ₹10 lacs in commitments from suppliers. Key Responsibilities are:• Identifying supplier problems, and opportunities to increase advertising business and create new advertising solutions for long-term success.•Training and development Engagement around marketing and advertising in sales.

  • Team Leader

    Apr 2022 - Apr 2024

  • Key Account Manager

    Oct 2021 - Apr 2022
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  Amazon

  Apr 2024 - now

  🔹 Account Management & Client Relations – Build strong client relationships and ensure seamless communication.🔹 Sales & Revenue Growth – Identify growth opportunities, upsell, and drive revenue.🔹 Multi-Platform Management – Handle accounts across Amazon, Flipkart, Meesho, Shopify, and more.🔹 Operations & Coordination – Streamline order fulfillment, inventory, and logistics.🔹 Data Analytics & Reporting – Track KPIs, analyze trends, and optimize performance.🔹 Marketing & Brand Development – Manage PPC campaigns, SEO, and brand growth strategies. Show less ● Fostered robust partnerships with advertisers and agencies, improving client satisfaction and service delivery.● Developed custom advertising solutions that drove a 20% increase in ad performance metrics.● Conducted in-depth campaign analysis and implemented optimizations that increased ad renewal rates by 20%.● Resolved complex implementation issues through collaboration with cross-functional teams.● Recognized as a top performer for achieving consistent acquisition and sales targets. Show less

  • UAM

    Feb 2025 - now

  • Account Manager

    Apr 2024 - Feb 2025