Experience

• 

  Axis bank

  Dec 2013 - Apr 2016

  Assistant manager

  Fund Management: Handling all cash related activities at the Teller counter, maintaining all cash related registers, ensure to keep cash under Cash Retention Limit (CRL) on a daily basis etc.• Customer Relation Handling: Maintaining NPS and transfer customer to digital channel• Banking Operations: Taking care of day to day banking operational activities at the counter, processing demand drafts/PO, RTGS &NEFT, Verified daily deposits to clients business accounts, Clearance• KYC management for accounts• Tasked with improving service and reducing expenses• Worked on CRM Next, Deliverables management etc.• Audits: Handled various business and statutory audits• Maintaining all the statutory registers like Petty Cash, BNA machine, Suspected transaction report• Achievementof business target throughcross selling of various banking products like Life Insurance, General Insurance, Mutual Fund, Demat Trading accounts etc• Taking care of CASA through opening of Savings & Current Account& deepening of the same.• Involved in formulating and implementing business plans for achievement of organizational goal in terms of revenue and profitability targets.• Adeptly developing sales plans and value added solutions designed to assure achievement of agreed to volume, market share and profit objectives.• Lobby management.• Resolution of customer queries/complaints.• Enhancing the value of existing account and retention of existing portfolio.• Branch operations and Audit compliance. Show less

• 

  Indusind bank

  Jun 2017 - Jun 2018

  Assistant manager

  Fund Management: Handling all cash related activities at the Teller counter, maintaining all cash related registers, ensure to keep cash under Cash Retention Limit (CRL) on a daily basis etc.• Customer Relation Handling: Maintaining NPS and transfer customer to digital channel• Banking Operations: Taking care of day to day banking operational activities at the counter, processing demand drafts/PO, RTGS &NEFT, Verified daily deposits to clients business accounts, Clearance• KYC management for accounts• Tasked with improving service and reducing expenses• Worked on CRM Next, Deliverables management etc.• Audits: Handled various business and statutory audits• Maintaining all the statutory registers like Petty Cash, BNA machine, Suspected transaction report• Achievementof business target throughcross selling of various banking products like Life Insurance, General Insurance, Mutual Fund, Demat Trading accounts etc• Taking care of CASA through opening of Savings & Current Account& deepening of the same.• Involved in formulating and implementing business plans for achievement of organizational goal in terms of revenue and profitability targets.• Adeptly developing sales plans and value added solutions designed to assure achievement of agreed to volume, market share and profit objectives.• Lobby management.• Resolution of customer queries/complaints.• Enhancing the value of existing account and retention of existing portfolio.• Branch operations and Audit compliance. Show less

• 

  Icici bank

  Jun 2018 - Oct 2020

  Assistant manager

  Fund Management: Handling all cash related activities at the Teller counter, maintaining all cash related registers, ensure to keep cash under Cash Retention Limit (CRL) on a daily basis etc.• Customer Relation Handling: Maintaining NPS and transfer customer to digital channel• Banking Operations: Taking care of day to day banking operational activities at the counter, processing demand drafts/PO, RTGS &NEFT, Verified daily deposits to clients business accounts, Clearance• KYC management for accounts• Tasked with improving service and reducing expenses• Worked on CRM Next, Deliverables management etc.• Audits: Handled various business and statutory audits• Maintaining all the statutory registers like Petty Cash, BNA machine, Suspected transaction report• Achievementof business target throughcross selling of various banking products like Life Insurance, General Insurance, Mutual Fund, Demat Trading accounts etc• Taking care of CASA through opening of Savings & Current Account& deepening of the same.• Involved in formulating and implementing business plans for achievement of organizational goal in terms of revenue and profitability targets.• Adeptly developing sales plans and value added solutions designed to assure achievement of agreed to volume, market share and profit objectives.• Lobby management.• Resolution of customer queries/complaints.• Enhancing the value of existing account and retention of existing portfolio.• Branch operations and Audit compliance. Show less

• 

  Gravitas plastics

  Jun 2021 - Jan 2022

  Human resources executive