Experience

• 

  Rediff.com india ltd.

  Mar 2004 - May 2005

  Junior system administrator

  • Undergone training program for MS SQL Database server administration, security and performance • Windows 2000/2003 server administration, IIS, MS SQL server including • Creating and configuring websites/ftp/SMTP sites and their security.• Installing certificate server, configuring HTTPS and SSL port settings. • Creation of MS SQL databases, taking regular backup/ restoration/ data transformation (Import /export data), Security, Client Server connectivity

• 

  3i infotech ltd.

  May 2005 - Jul 2006

  Associate software engineer

  • Administration and Monitoring of Web server, Mail Server, IVR Server, HP-UX Server (24/7). • Installing Oracle 9i on Windows and UNIX.• Installation and creation of MS SQL databases, taking regular backup/ restoration/ data transformation (Import /export data), Security, Client Server connectivity• Administering HP–UX servers and monitoring the systems for its performance, cluster package, troubleshooting of the LINUX based sendmail server.• Participated actively in the successful implementation of the ISO: 27001:2005 and establishing ISMS (Information Security Management System) in the Data Center. • Documented the Policies and Processes for Operations of a Data Center to comply with the ISO standards.• Was a part of the implementation of the Disaster Recovery Site complying with the Business Continuity Policy of ISMS, also implementation of systems & clients setup 27 different Client Locations across India Show less

• 

  Hp

  Jul 2006 - Feb 2008

  System engineer

  • Remote database administration of Oracle non RAC databases and Ms SQL servers including Initial Study and coordination with the Global Teams as well as with the Customer and Transition Managers of different zones.• Handle Incident Tickets , Service Calls and Maintaining SLA• Managing Data Files and Tablespaces issues• Cloning of Databases, Hot Backup, Cold Backup of Databases.• Export and import of databases.• Database connectivity , security and user privileges• Patching of Oracle software. Migration of databases from 9.2.0.1 to 9.2.06 and 9.2.0.8.• Implemented Oracle 9i Standby database server in production.• Providing 24x7 supports for Production, Development and Staging environment.• Troubleshooting ORA errors encountered in the alert logs.• Installed and Configured Oracle Databases on Windows and Linux• Upgrading the databases from 9.2.0 to 10g release 2.• Installation & Configuration of SQL Server 2K-2005 on Win2k-2003 / enterprise / standard edition• SQL Server Hardening as per the Client Policy.• Creation of Logins, Roles and granting rights.• File group management and space management.• Upgrading of SQL Servers with latest Service Packs.• Installed and Configured Oracle Database on Windows• Providing 24x7 support for Production, Development and Staging environment Show less

• 

  Amdocs

  Feb 2008 - now

  • Led up to 40+ people belonging to various accounts in organization. •Strengthened DBA Line processes, inculcate ownership and responsibility in whole team, Increased Quality consciousness• Leading People, Processes and Technologies including planning, development, and operation. • Delivered results in high demanding business environments. •Responsible for making team highly quality conscious and continues improvement.• Successfully executed many complex Infrastructure and Database Management projects which include Oracle Version Upgrades, Migrations, Releases and New Technologies POC etc.• Led various successful Releases, Deployments, complex IT infrastructure Maintenance. • Developed Strong project teams by Right Recruitment and Allocation of Human resources, develop process-oriented culture in team, and developed culture of continuous improvement, Automation of all routine activities. • As Hands-on DBA in addition to support BAU projects, provided consultancy in Oracle Database activities and increasing scalability of Application. • High Multitasking ability.• Reduced cost to the company by active involvement in Methodologies like Lean, Workforce Optimization & Automations.• Provided added Value to customer by o Improvising & standardizing system & DB alerting solutions and various reporting dashboards.o HP to Linux Migration of Applications and Databases with best and super-efficient approaches and methods requiring minimum downtime.o Assisted in Development of many Self-Service tools for Developers/Testers• Played Pivotal role of Overall Focal Point role for Business Unit for Quality Assurance, Training, and Recruitment. Show less • Leading team of 10+ DBAs on large complex database design projects .• Preparation of plans to support the task and publish to relevant stakeholders• Provide support for data analysis, database analysis and design.• Review and approve the DBA CR [change requests] before implementing in ST environments. • Provide HLD approvals from DBA point of view and provide efforts estimations to the FPs.• Advised on database management strategies and best practices.• Provide support for development, test and production databases• Reviewed and improved in current ATT processes and standards preparation of documents /check and balances wherever needed.• RCA & LL done for anomalies to assure quality improvement in deliverables• Team grooming: Identified improvement areas for team /individual and planned for arranging sessions for Knowledge upgrade for individuals and for the team.• To assist and be available to team for technical assistance for troubleshooting issues Show less • Active DBA member of many end to end project in APAC region.• POC setup and successful support of UAT from Onshore.• Handled and supported Amdocs products like Enabler/Turbo Charging/CRM/Ensemble/OMS and AMSS in various projects.• Experience on Amdocs DBA Standards/Tools:o Knowledge on DBA line standard tools to support DBA operations.o Instance creation.o Space management, backup & Recoveryo Instance upgrade.o Amdocs DB Host server Architecture- OFAo Cell tools knowledge.o Patch Applicationo Environment Upgrade (Patch/Version)o Environment Creation.o Tiger [ADDM] Migrations. Show less

  • Technologies Manager

    Feb 2016 - now

  • Group Leader - DBA

    Apr 2012 - Jan 2016

  • Sr Subject Matter Expert- Application DBA

    Feb 2008 - Mar 2012