
Timeline
About me
Operations Manager at Great Canadian Entertainment
Education

Hillside teachers college
-Diploma of education high school english language and physical education and sportsActivities and Societies: cricket, soccer, hockey,swimming Teacher training

Servsafe food protection manager
-Food protection manager food safety
Lets sell lobster wine and service training
-Art of fine dining and wines wine steward/sommelierWines of the world and South Africa.:Grape varieties:Wine production process

Edinburgh napier university
-Master of business administration - mba leadership and innovation
Thepowermba
-Master of business administration - mba entrepreneurship/ start ups
Northwest skills institute
-Viticulture and vinification technician level 1 viticulture and enology distinctionActivities and Societies: Asian Pacific and Spirit Institute The course included the following: vineyard management and safety, Viticulture fundamentals, Vinification and bottling, tasting techniques, business of wine and leadership skills.
Experience

Mount nelson hotel and spa
Jan 2006 - Jan 2007Waiter: Incharge of VIP guests: Upselling and exceeding set targets:Giving a wow service to our guestsSetting up the restaurant

Radisson blu
Jan 2007 - Nov 2009Waiter:was awarded employee of the month in 2009:

Crystal towers hotel and spa
Dec 2009 - Dec 2012Restaurant and bar supervisorPart of the opening team at Crystal towers.:Had to opportunity of also working behind the bar which helped to improve my wine, and spirit knowledge.:Senior waiter\ head barman incharge of all VIP guests.

Shimmy beach club
Dec 2012 - Dec 2014Assistant restaurant managerThe best beach club in the world. 250 sitter restaurant with a fully stocked wiskey bar lounge and a state of the art pool bar.: senior waiter in charge of VIP guests:Upselling and exceeding set targets.

Marsa malaz kempinski
Jan 2015 - Feb 2017Assistant restaurant managerEnsuring compliance to all fire & safety regulations as well as hygiene levels required in the restaurant.Evaluating performance of all waiters as well as preparing reports for management.Communicating with guests on a regular basis and ensure that they are satisfied. Serving all food and beverages as per hotel standards and within the required time.Provide efficient service to guests at all times and cooperate with staff members for same.Providing quality training to junior staff on policies and procedures as well as LQA standards. Kevesebb megjelenítése

Kiawah island golf resort
Aug 2017 - Aug 2018Food and beverage management trainee
Eagle ranch resort
Jan 2019 - Dec 2019Assistant food and beverage clubhouse manager
Stonewater restaurant group
- Feb 2023Chief experience officer
Air canada signature suite
Jan 2020 - Aug 2020Deputy general manager
Frobisher inn
Aug 2020 - nowFood and beverage manager
Great canadian entertainment
Feb 2023 - nowOperations manager
Licenses & Certifications

Confined space awareness
Northwest skills institute
Diploma in education
University of zimbabwe
Joint health and safety committee training
Northwest skills institute
Servsafe food protection manager
National restaurant associationOct 2017
Occupational first aid level 1
WorksafebcDec 2019
Whmis awaraness
Bc alliance for manufacturing
Fall protection
Northwest skills institute
Six sigma green belt (cssgb)
Management & strategy instituteDec 2024
Mental health first aid
Mental health commission of canadaNov 2024
Employee of the month
Radisson bluAug 2008
Languages
- enEnglish
- zuZulu
- xhXhosa
- shShona
- ndNdebele
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