Experience

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  Institute of biology and biotechnology

  Sept 2016 - Aug 2018

  Research assistant

  -Studied DNA mutations role in cardiovascular diseases development in Kazakhstan population by molecular biology and bioinformatics methods-Publications:-Skvortsova L, Baizhigitova D, Khussainova E, Djansugurova L, Bekmanov B, et al. (2015) Polymorphisms in Antioxidant Genes GCLM and GPX-4 and Ischemic Heart Disease Development in Kazakhstan Population. Clin Res 1(1): doi: http://dx.doi.org/10.16966/clroa.104-Skvortsova L, Baizhigitova D. “The role of extracellular superoxide dismutase SOD3 Ala58Thr polymorphism in development of ischemic heart disease in Kazakhstan population”, News of the national academy of sciences of the republic of Kazakhstan” ISSN 2224-5308, 2016, v.4, # 316 (79-85) Show less

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  Roche kazakhstan

  Nov 2018 - May 2024

  Application specialist

  -Increased the customer engagement till 80% by developing digital products and managing a cross-functional team-Identified customer pain points and streamlined support processes, leading to 70% increase in “callback” time-Assisted product managers in the conducting market research and competitive analysis-Trained and supported over 100 internal and external customers on new product features, resulting in a 90% in customer satisfaction rate-Successfully completed a new CRM system adoption by the internal team-Provision of technical/application/product advice and specifications, guidance to the sales team-Present Roche technical and application solutions to customers during demos/conferences-Developing training materials and operational workflows-Provide pre- and post-sales support to the customer to aid in establishing new parameters and answer technical inquiries Show less

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  Astrazeneca

  Jun 2024 - now

  Product `manager