Tamara Gilbert

Experience

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  Franklin Bank

  Jan 1992 - Jan 1995

  Account Executive
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  Metropolitan Title Company

  Feb 1996 - Dec 2005

  Branch Manager

  · Provided operational leadership and support to meet the goals for growth and profitability for assigned marketplaces· Provided multi-tasking abilities by managing two satellite offices in addition to the main branch· Supervised daily functions of team members including direction of daily work flow; conducted informational meetings· Trained, developed and coached team members to maximize their potential

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  GMAC Mortgage, Corporate Relocation Division

  Apr 2006 - Dec 2008

  Client Relations Manager

  GMAC Mortgage, Corporate Relocation Division is now Premia Relocation Mortgage

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  Premia Relocation Mortgage

  Dec 2008 - Jan 2020

  Regional Director, Client Services

  · Developed and nurtured strong, loyal relationships with Top-tier Fortune 100/500 clients and third parties with honesty and integrity· Responsible for on-boarding new clients and implementing strategies · Maintained relationships with former clients as well as potential clients during industry conferences· Prepared Presentations and Conducted face to face Client Meetings· Recognized as an industry resource with in-depth knowledge· Liaison between internal departments to facilitate communication and ensure resolution of problems and escalations· Instrumental in partnering with the sales organization in acquiring and retaining clients, working on one with sales and marketing teams to maximize opportunities· Provided leadership and best practices to team members for consistent delivery of exceptional client experience Show less

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  .

  Jan 2020 - now

  Community Volunteer

  Helping people is my passion!! Volunteering has always been a big part of my DNA. While in job transition and during a worldwide pandemic, I have been very active in both my church and community. Helping with food insecurity projects; spear heading a campaign to support local restaurants and healthcare heroes and community clean up, to name a few.

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  ATA National Title Group

  May 2021 - now

  Escrow Processor

  Responsibilities:Setup and maintain client and project files.Open new orders and enter transaction information into production software.Order title examinations and coordinate transaction details.Communicate and coordinate with realtors, lenders, attorneys, buyers, sellers.Organize, draft and circulate transaction documents.Assist the title department to clear title objectionsCommunicate and coordinate with county and local officials in various jurisdictions to ensure document compliance.Prepare settlement statements and/or closing disclosure forms.Archive and document transaction details and maintain compliance with governing regulations. Show less